Toby Carvery Peterborough Reviews Summary

Restaurant Ambiance and Decor

Pros:

• "Restaurant looks lovely."
• "Great friendly atmosphere with excellent service from all staff."
• "Very clean with excellent staff."
• "Great new refurbishment, looks and smells so nice."
• "Nice atmosphere, good food and wonderful service from Una who served us our food."
• "The warmth and familiarity of a comforting roast dinner helped us."
• "The atmosphere of this place was very enjoyable."
• "The ambience of this carvery was tasteful, very calm and enjoyable."

Cons:

• "Only downside was I do wish they did some vegetarian meat alternatives, as I find my options are limited."
• "Our table was next to a window (which I had asked for) but there was a draught coming through making us feel a little cold."
• "Everything was not to bad however from having a make over I was disappointed where we sat as the side wall beside my partner was dirty with gravy spillage."
• "We were seated by the windows, the floor was covered in food and ants."
• "It's a carvery, but its a race to get you out because it's about turning tables even when the restaurant is half full."
• "Long wait for food, staff just blank when asked menu questions, I.e. waitress had no idea when asked about nuts in the food."

Quality of Food

Pros:

• "Usual excellent choice from the carvery and plenty of vegetables to choose from."
• "The meal was excellent, cannot fault at all and top marks for quality."
• "Food is always fresh and always lots of options for vegetables."
• "The food was top class and there were no complaints from any of us on that front."
• "The food is hot, fresh and tastes lovely."
• "The roast was really nice. Certainly didn’t go home hungry."
• "Food was lovely 10 out of 10 👍"
• "Absolutely fantastic meal, meats were lovely and tender and fantastic choice of vegetables."

Cons:

• "The meat was lovely but the vegetables were cold. The potatoes were hard inside and leathery outside. Inedible in fact."
• "I am literally the Toby carvery ultimate fan! Be it breakfast or lunch! The only thing i think can be improved is where the beef is sourced from as is very fatty and full of sinews."
• "The portion of the meat was absolutely atrocious this time around."
• "The vegetables were hard and under cooked, had to wait for certain veg also so the rest of the dinner was going cold."
• "The roast potatoes were just half a potato's roasted. Such lazy cuttings of a spud. They rest were OK but dry as they had not been replenished anytime soon. Beef was absolutely disgusting and very dry."
• "No roast potatoes and when the did aruve they were animic they had hardly seen the inside of and oven."
• "No lamb when it clearly says lamb Saturdays, the other meats were dry, the beef was really grizzly and fatty."
• "The meat was nice but the vegetables were disappointing as they were overcooked and the roast potatoes were not 'ruffled' and tasteless."

Staff Service and Hospitality

Pros:

• "The lovely, helpful staff make all the difference."
• "Damo and Una (serving) were fab and had a bit of banter with them."
• "Gary, who managed to get us sat down in a VERY busy restaurant all require a special mention."
• "Manager Gary was very welcoming and present throughout my whole visit."
• "The staff was extremely helpful in asking if I wanted a toddler plate which I accepted."
• "Staff are always so attentive and kind! The food is always delicious and hot, never fails to exceed our high expectations."
• "Amazing staff! We had an 18th birthday celebration there and we decorated the area. Staff were so very accommodating to us and our needs."
• "The staff were lovely, especially Una who I had a lovely conversation while getting my food and the chap who served us our food."

Cons:

• "However, one member of staff's incessant need to ask EVERY SINGLE customer to leave her a review has spurred me on to do just that."
• "When I tried to joke about how small the portion was, she told me that if I wanted more then I would have to get a king size."
• "I asked was it possible to have my meal boxed up and I was told that is not normally allowed."
• "The food was great the service wasn’t as such. The girl who served us wasn’t as friendly and didn’t even make eye contact."
• "Very unprofessional. We have moved from Lincolnshire to the area and Toby Carvery was our go to for our date nights because of how accomidating they were and for the great atmosphere, looks like we will have to find somewhere new now."
• "The service and food is excellent. We love having Toby carvery whenever we come over to Peterborough."
• "Service was a bit poor. Had a bit of attitude from the person who seated us."
• "My friend went to the bar to pay and let them know we wouldn't be eating as they have nothing left so wouldn't be spending so much money on vegetables as there were 4 of us and hadn't informed us on walking in to which the lady replied with 'well you should have got here earlier' very unprofessional."