Venus Foods Supermarket Reviews Summary

Staff and Service

Pros:

• "The staff are great and friendly."
• "The service is fast and perfect."
• "Staff are very friendly and helpful."
• "Helpful staff who will always offer a helping hand."
• "Our waitress was friendly and obliging despite being run off her feet."
• "The staff are always friendly and accommodating."
• "I am only giving one star for the staff only, because they were nice and polite."

Cons:

• "Staff are rude and unhelpful."
• "She shrugs her shoulders nd makes a face saying 'I don't know, I'm not in control of that'."
• "The staff are rude and dont care."
• "The gentleman behind the counter taking restaurant orders clearly doesn’t want to be there. Treated customers with utter disdain."
• "The resturant's staff are grumbly and hostile."
• "Staff in this place are absolute rude!"
• "The staff was rude and unhelpful I will never come to eat there very disappointed."

Food Quality

Pros:

• "The restaurant serves Turkish, charcoal grilled kebabs with salad and traditional bread at great prices."
• "Drive down to try this shwarma specifically. Was not disappointed the taste and flavour of the lamb was beautiful."
• "Great, fresh, authentic Turkish food in a friendly environment."
• "Lamb shawarama is real top quality."
• "I had a chicken schwarma kebab which was very tasty as was the chicken kebab."
• "Excellent kebab made of real and coarse meat."
• "The food is unbelievably awesome and freshly cooked to order."

Cons:

• "However the food was disaster."
• "Really bad service, food was poor, service was really slow."
• "The donner chicken and lamb is fatty and almost inedible."
• "Meat over cooked and dry as Sahara desert."
• "The restaurant is awful, no taste in the food, not cooked properly."
• "Kebabs are overcooked and chewy, rice is boring."
• "The grill was very bad and dry."

Price and Value

Pros:

• "The prices are affordable versus what you are getting!"
• "The supermarket has a variety of good produce with cheap Extra Virgin Olive Oil, nuts & pulses; plus traditional cuts of meat from the butchers and a range of Turkish foods."
• "Top quality kebab & hummus reasonably priced and big portions."
• "Overall happy with value for money and would go there again."
• "Great Turkish supermarket."
• "Good store for all your groceries."
• "The supermarket itself is really good they have all the Turkish products..."

Cons:

• "Disappointed. Overrated overpriced."
• "Prices on the till (in many items) are higher than prices showed on the shelves!"
• "Take your money somewhere else."
• "Everything you see there is overpriced."
• "Prices of products are generally not stated."
• "Prices are high. They charge for dishes in a tricky way."
• "It’s not cheap anymore."

Store and Atmosphere

Pros:

• "This store is great for Eastern food and halal meats."
• "A variety of foreign foods available on a main road. Easy to access and navigate around within the shop."
• "Supermarket was huge and very nice."
• "Nice atmosphere."
• "The setting is nice too with appropriate parking."
• "It is a wonderful store especially for Iranian people."
• "The absolute best shop in the whole of Manchester where you can buy all Turkish and Middle Eastern delicacies!"

Cons:

• "The supermarket stocks lots of various jars and tins of weird and wonderful ingredients."
• "Even on the top of grill is soo many spiders with spiders webb."
• "Often busy but rarely unbearably. However it's beginning to feel more and more cramped."
• "There's barely any space to move around in the store."
• "Non-compliant with Covid19 Health and Safety regulations."
• "Could not see any form of insect killer and noticed quite a few flies."
• "At least six customers were not wearing masks. Staff left them shopping and didn't care."