Sultans Restaurant Reviews Summary

Customer Service and Experience

Pros:

• "Amazing food and warm welcome from the lovely chef and his sons."
• "Great service and atmosphere, if you want to experience truly authentic desi cuisine this is by far the best place."
• "The staff were very friendly but there is a waiting time but you can't book in advance."
• "Great food, polite, courteous, respectful and friendly staff too."

Cons:

• "Since opening their new restaurant their customer service and portions have fallen down drastically."
• "Service was rushed. When seated a half full jug of water from previous customers was left there for us to use."
• "Very poor customer service. Extremely rude people."
• "Very angry staff members bad attitude if you go on they talk to you like they going to beat you up."

Food Quality and Taste

Pros:

• "Food was among staff was nice and lovely got the chicken starters were nice and tender."
• "This little gem has some very generous reviews on Instagram... A very fresh and traditional south-Asian taste."
• "Best curry house in Bradford you’ve got to give them a try rather than reading the reviews and it putting you off."
• "Food is always amazing. Kebabs are so tasty, Curries are well marinated and seasoned."

Cons:

• "Starters are ok main courses we're pre cooked and heated and served chapatis we're cold & hard. chicken was tasteless."
• "Mum and Dad got very sick from eating the paye and projectile vomited for a few days."
• "Absolutely disgusting. Food very expensive and coated in too much oil."
• "Ordered some lamb champ karahi some chicken karahi some fish masala and honestly if I could I would rate in 10 stars cause I’m overwhelmed with the deliciousness."

Portion Size and Pricing

Pros:

• "Also very reasonably priced. Would definitely recommend to everyone and it’s a place you can bring your family too."
• "Not the best for family meals as the atmosphere is a little relaxed and not the fancy type some seek, but for food alone this is right up there with the best."
• "The only down point is the prices have now gone up like everywhere else so it is more expensive but we will be returning."
• "Food is top drawer… Been coming here for many years and the food is consistently good every time."

Cons:

• "Food portion size is small for what you pay for (it is what it is)."
• "Portion was tiny absolute joke.they want to get you in and out.3 Starters 2 curry's £39.00 waste off money."
• "I wouldn't recommend going to this place they charge £10.00 for main courses and you only give so less."
• "Food was very highly priced & very small portion. Really disappointed."