The Old Cannon Brewery Reviews Summary

Category: Bar

Address: Old Cannon Brewery, 86 Cannon St, Bury St Edmunds, Bury Saint Edmunds IP33 1JR, United Kingdom

Phone: +441284768769

Rating: 4.4
based on 159 reviews.

Food Quality

Pros:

  • "Food is OK, and though meals are tasty, they are striving too much to be 'in vogue' (or whatever) with bijou servings."
  • "Home made beer tasted great."
  • "The food was all a bit over cooked, mushy vegetables except the broccoli which was barely even blanched."
  • "The menu is a little different to your traditional pub food. Lobster was on the menu but they didn't actually have any."
  • "Food was good. Very generous portions and reasonably priced too."
  • "The evening meal was delicious."
  • "The food at the Old Cannon Brewery was well presented and truly mouthwatering."

Cons:

  • "The burger wasn’t a burger at all, more like a tiny portion of gristly beef stew in a very stale bun."
  • "Well not very impressive food expensive for what it is."
  • "Their real ales are awful. Best Bitter tasted like colored water, honestly."
  • "Normally a good place to eat but avoid at all costs for Christmas Day Lunch."
  • "Many things were not available on the menu."
  • "Once again, vegetarians have been very much ignored by the chef when he wrote the menu."
  • "Awful food! Served cold!"

Service

Pros:

  • "Couldn't fault the service which was excellent both in the evening and at breakfast."
  • "Service is fantastic as is their food."
  • "Would definitely return and recommend 👍🍻"
  • "The service was great from friendly staff."
  • "Service was spot on throughout."
  • "The service at breakfast was fantastic, so friendly."
  • "Kelsey served us for most of the night and was so helpful and made us feel very welcome."

Cons:

  • "A very rude member of staff stopped us at the door and asked us to leave as children were not welcome (5pm)."
  • "Such unfriendly staff. I popped in for one and certainly didn’t want another."
  • "Really shocked at how unaccommodating the staff were."
  • "However, having paid at the bar and upon leaving, we were hollowed at once up the road by a staff member asking us if we had paid, which was both embarrassing and unprofessional."
  • "Dreadful service, was booked to stay in the Cannon guest rooms for three nights as working in the area."
  • "Breakfast service was very slow, we waited an hour at the table for two meals and there was no apology."
  • "We felt forgotten as had to chase to reorder drinks constantly, ask about missed bits of our order and if we could have deserts."

Ambiance & Facilities

Pros:

  • "The ambiance of the Old Cannon Brewery was inviting, offering both indoor and outdoor seating options."
  • "It has a great outside covered seating area."
  • "Very quaint and cozy pub that offers indoor and outdoor seating."
  • "Atmosphere was relaxed and very welcoming."
  • "So lovely to be eating out again. The Old Cannon has made a great effort to have a large outside dining area, much of which has a canopy over."
  • "The bar is so quirky and has a personality."
  • "Great beer and a lovely outside courtyard."

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