Address: Old Cannon Brewery, 86 Cannon St, Bury St Edmunds, Bury Saint Edmunds IP33 1JR, United Kingdom
Phone: +441284768769
Rating: 4.4
based on 159 reviews.
Food Quality
Pros:
"Food is OK, and though meals are tasty, they are striving too much to be 'in vogue' (or whatever) with bijou servings."
"Home made beer tasted great."
"The food was all a bit over cooked, mushy vegetables except the broccoli which was barely even blanched."
"The menu is a little different to your traditional pub food. Lobster was on the menu but they didn't actually have any."
"Food was good. Very generous portions and reasonably priced too."
"The evening meal was delicious."
"The food at the Old Cannon Brewery was well presented and truly mouthwatering."
Cons:
"The burger wasn’t a burger at all, more like a tiny portion of gristly beef stew in a very stale bun."
"Well not very impressive food expensive for what it is."
"Their real ales are awful. Best Bitter tasted like colored water, honestly."
"Normally a good place to eat but avoid at all costs for Christmas Day Lunch."
"Many things were not available on the menu."
"Once again, vegetarians have been very much ignored by the chef when he wrote the menu."
"Awful food! Served cold!"
Service
Pros:
"Couldn't fault the service which was excellent both in the evening and at breakfast."
"Service is fantastic as is their food."
"Would definitely return and recommend 👍🍻"
"The service was great from friendly staff."
"Service was spot on throughout."
"The service at breakfast was fantastic, so friendly."
"Kelsey served us for most of the night and was so helpful and made us feel very welcome."
Cons:
"A very rude member of staff stopped us at the door and asked us to leave as children were not welcome (5pm)."
"Such unfriendly staff. I popped in for one and certainly didn’t want another."
"Really shocked at how unaccommodating the staff were."
"However, having paid at the bar and upon leaving, we were hollowed at once up the road by a staff member asking us if we had paid, which was both embarrassing and unprofessional."
"Dreadful service, was booked to stay in the Cannon guest rooms for three nights as working in the area."
"Breakfast service was very slow, we waited an hour at the table for two meals and there was no apology."
"We felt forgotten as had to chase to reorder drinks constantly, ask about missed bits of our order and if we could have deserts."
Ambiance & Facilities
Pros:
"The ambiance of the Old Cannon Brewery was inviting, offering both indoor and outdoor seating options."
"It has a great outside covered seating area."
"Very quaint and cozy pub that offers indoor and outdoor seating."
"Atmosphere was relaxed and very welcoming."
"So lovely to be eating out again. The Old Cannon has made a great effort to have a large outside dining area, much of which has a canopy over."