Address: 45 - 61 Duke St, Liverpool, L1 5AP, United Kingdom
Phone: +441513700000
Rating: 4.3
based on 107 reviews.
Activities and Entertainment
Pros:
"Really fun games bar, much nicer then some of the others in Liverpool that have no natural light and feel sticky."
"Great venue with numerous activities, including 10-pin bowling, pool and table tennis."
"Good beers and good service."
"The karaoke was great, staff very friendly."
"You can play bowling, ping pong or some other options."
"Friday Night Bandstand (Live music) was fantastic!"
"We had an amazing time here! The place is huge, plenty of tables and or space at the bar."
"Great place for large groups."
Cons:
"Nobody was around asking whether we wanted drinks whilst we were VIP bowling."
"Lanes didn't work, expensive drinks, far too warm, no option to fix the lane ourselves had to wait too long."
"Worst staff ever..... nobody is even willing to hear you..... even if you're talking nicely they will just throw u out and even be rude to girls."
"Very expensive bowling .. £8 per person per game."
"Went for a work night out. Had a table on the rooftop where there's not really a bar worth talking about."
"The karaoke was great, but we had quite a hiccup on the night, was not charged for karaoke or notified of a charge on booking."
"Stood in the line for literally 45mins, 2 of us waiting the person in front of me ordered for literally 17 other people."
"We had a work night out at Pins on a Friday recently and while the drinks, food and bowling were great the men's toilets really let the whole thing down."
Food and Drinks
Pros:
"Food was good as well, and so were the cocktails – which are £5 each at the moment, if you go during happy hour."
"Sunday roast was absolutely stunning. Really filling. Great cocktails."
"Really good pizza, crust is really big and some was burnt otherwise this'd be 5 star."
"Food is above average, but you don't go to a venue like this food top quality food."
"Great cocktails."
"Service always good and atmosphere at the weekend is good."
"Went out for a friends birthday and we choose this new venue. What a winner it was! Honestly unbelievable vegan platter deserves a mention that was unexpected and so tasty!"
"Great location. Lots of games. Plenty of space. Prices reasonable mostly, but depends on what you go for of course."
Cons:
"The good is good but can be better that’s why I don’t give 5 stars here."
"Food came out in dribs and drabs, 4 minute wait for gravy plus an extra 2 minutes to find out if one portion was vegetarian."
"Went for drinks on a Monday evening for my friends 50th birthday, beautiful location on the roof terrace. Only downside is we were told that my birthday girl friend had to remove her sash simply saying birthday queen."
"£10 for ONE game! Insane. Not offered bowling shoes. Had barely got into the game when a member of staff came to tell us we needed to leave straight after the ONE game as the lane was booked."
"Drinks are expensive for the level of service."
"Food awful had to be sent back freezing cold, came like a flight meal eating with a wooden fork."
"Waited half an hour at the bar for a drink then waited over 45 minutes for food that we never got cause they forgot to put the order in!!!!! Absolute joke of staff!!"
"Had Shuffleboard booked recently for a birthday outing with friends, only to be called the morning we were supposed to go to be told the whole of the upstairs was closed."
Service and Staff
Pros:
"Excellent service from the Pins Team."
"Great place, with great nice vintage and retro atmosphere. Live entertainment from Thursday to Sunday."
"The waiter in the restaurant bit was really friendly and couldn't do enough for us."
"Staff were great. Stunning atmosphere!"
"Had a great night on a 'bonding session' with work colleagues. Bowling, pool & Table tennis all brilliant. Service was fantastic, would definitely recommend."
"All the staff made the experience definitely worth while."
"Great experience! We were on the rooftop bar and were out in the sun. Went out with a few work colleagues and was not disappointed."
"Really impressed with Pins, this was my first time here for a group event with work, couldn't recommend enough, The team are spot on and look after you, going above and beyond."
Cons:
"The roof that is advertised as having markets and mulled wine etc was unremarkable. The decor was pretty but there were no markets and their tiny heaters barely keep you warm."
"We had a fantastic time when our group booked a Karaoke room. The selection of songs was decent, and the room was spacious enough to accommodate everyone. However, we did experience some frustration with the slow drinks service."
"Nice place and good drinks. Really annoying that they refuse to serve you unless you order from the app on the roof top."
"The food options are good, was slightly frustrated by the bar staff, three different people were filling up fridges instead of serving."
"15 staff members were on a work night out. We had a very negative experience with the shift Manager and security staff on duty on the 21/04/23. Very Poor management style and customer service."
"One of our colleagues was refused entry at the door. For wearing tracksuit pants."
"Went there for the Good Market which was great, lots of range in retailers and good quality (and affordable) merchandise! However, also decided to get lunch and was disappointed."
"Left disappointed. We had booked the VIP bowling lanes for an hour. It wasn't until we finished our first game after 30 minutes we found out it's £10pp per game not pp for the hour which I feel should be labelled better on the website."