Whitehills Reviews Summary

Staff and Service

Pros:

• "Our table was reserved when we arrived and we really enjoyed our sizzling steaks. Really nicely looked after by the staff and everything was nice."
• "A fantastic pub with a great friendly atmosphere, The staff are friendly and helpful and knowledgeable."
• "The staff were absolutely wonderful, an older man in a white shirt, and a young waiter completely made it, totally brilliant."
• "Good selection of food on offer and welcoming staff."
• "Excellent atmosphere. Polite friendly staff were very helpful."
• "Great atmosphere.. Garden looks amazing. Well done to staff who was rushed off their feet but remained professional and happy to help at all times."
• "Always excellent service and food. Staff super friendly and attentive."

Cons:

• "The bar man was very rude when 14 if our meals came 2 of which weren't even our food."
• "Service slow, tables not cleared and only 2 members of staff. A drink that was supposed to be brought to the table never arrived."
• "Service was very slow and staff were not friendly."
• "However, the manager of the pub Paul was extremely rude to our group."
• "Service was terrible! wouldn’t use this again, 2 of the staff was more than rude!"
• "Been here lots before and never disappointed! Today was the worst experience I've had anywhere service I've never seen more miserable unattentive staff."
• "Service was terrible at the bar food was slow and cold, tables were dirty."

Food Quality

Pros:

• "We were asked if the food was good and it certainly was! Such good value especially at lunch time!"
• "Had a great time in here the other day. The food was hot and tasty. The staff very friendly."
• "Lovely staff and amazing food."
• "Food was amazing. I wouldn't hesitate to eat there again or arrange a family meal/get together there."
• "We ate rump steak and it was delicious and served by friendly staff."
• "The food was good quality, hot and tasty."
• "The food was served hot and delicious and good portion sizes!"

Cons:

• "The Lasagne and salad were inedible and full of grease."
• "I have been to this pub many times over the years and food has always been acceptable. I went in for lunch today and the food was inedible."
• "I ordered pulled pork burrito which I've had in many restaurants before it came out cold!"
• "Very poor. Kitchen closed at 16.30, not sure why. 40 min wait for food. Steak was not cooked as requested, food was luke warm at best."
• "Food was awful."
• "Since the whitehills has changed management unfortunately the quality of the food has gone down."
• "Food was also awful. Sad to say after 40 years we will not be going there again."

Atmosphere and Facilities

Pros:

• "Has a nice little play area for young children. Also has a nice outdoor seating area."
• "Big garden area with kids play area."
• "Good beer always a choice friendly staff some great Saturday night entertainment."
• "Shows the football and has Saturday night entertainers."
• "The booths are great and the outside garden is beautiful!"
• "Lovely pub garden with outdoor t.v and always plenty of parking."
• "There is plenty of tables inside and out, a decent setup for live sports events."

Cons:

• "A disaster, vomit outside the main door, dirty glasses, no coffee as machine was out of order."
• "The medium steaks were well done and grisly."
• "The toilets are so terrible, stunk of urine and filthy dirty, I dread to think what the kitchen looks like."
• "The place is so dirty as well, one place I’ll never be going back."
• "Seats in the garden could do with a clean and the heaters didn't work."
• "A fairly typical pub steak and burger dominated menu with ‘challenge’ portion sizes for those wanting to test the size of their stomachs. Dark interior and sticky tables."
• "The outdoor tables were a bit tired - had to move tables for fear it would collapse."