Walter Tull Reviews Summary

Food Quality

Pros:

• "The overall atmosphere, and food was excellent including the varied menu."
• "These meals are both on the 2for £13 menu and they were wonderful."
• "Absolutely stunning breakfast this morning which followed two insanely delicious burgers yesterday!"
• "Food tasty and good quality."
• "The food is always delicious and well cooked."
• "The food was well cooked and the chicken melted in my mouth."
• "Food was awesome, ordered 2 of the challenges between 3 of us and ended up taking enough home for tea too!"

Cons:

• "When the food finally arrived some was barely warm, a steak was overdone and the peas and beans on the kids meals were bone dry."
• "Food was fine except the Sunday roast everything was either over cooked or undercooked."
• "Food wasn't great. I ordered mango chilli chicken skewers with spicy rice."
• "Ordered lasagna with side salad well if that's what you call a salad, no tomatoes, cucumber or onion just prickly lettuce that was going brown round edges."
• "The quality of the steaks wasn't good, very fatty and difficult to eat."
• "Food is average, could get a tastier meal from Iceland."
• "The food was nice but the back room where you eat is extremely cold."

Service

Pros:

• "Bar service well organized, and good virus controlled."
• "The young lady serving at the bar was brilliant. Could not fault her professionalism and ability to deal with the pressure of the job in hand, even when some of the customers were being quite rude."
• "The table service we received from Helen today was also exceptional, and nothing was too much trouble."
• "Despite it being busy, the two ladies serving did an amazing job, especially PAULA who was rushed off her feet."
• "Fast service and waitress was really pleasant."
• "Staff was very tentative and nothing was too much trouble for them."
• "The service was perfect and the staff members were very friendly and attentive."

Cons:

• "Service was horrendous placed our order and waited for over an hour and a conversation with staff person."
• "It's often let down by poor service at the bar and very long waits for the food to arrive."
• "Told adamantly that we couldn't get a glass of milk for the kids as they had none despite there being 2 litres right beside the barman!"
• "Staff was okay, if you stay inside, your clothes will smell like in your chicken after cooking, I hate that."
• "Staff was rude and spoke to customers as if they was dirt, very argumentative and full of excuses why the food wasn't right, tables was not set and they had tables that was different heights."
• "Staff more interested in stacking glasses than serving and no apology for the wait once they got around to it."
• "Very slow waitress service, ended up going to order from the bar!"

Atmosphere & Cleanliness

Pros:

• "Dining area is separate from bar area which is nice when eating."
• "A great socially distanced experience."
• "It was warm, clean and inviting unlike others in the area."
• "The décor is fine and the beer was good."
• "The pub was spotless with staff always cleaning after people."
• "The place is quite open and well laid out. Easy access if someone has mobility issues with plenty of disabled parking."
• "Lovely spacious pub with great draught beers!!"

Cons:

• "It's not the smartest restaurant though (the toilets would benefit from a renovation for a start)."
• "But why, oh, why does the whole pub smell of burnt fat."
• "The food was nice but the back room where you eat is extremely cold."
• "Rugby on the screen was so loud that we couldn't talk at all, but there weren't many watchers too."
• "There was loads of tables which weren't cleared as well and it wasn't busy so had to look around for a clear table."
• "The place has gone downhill massively since previous visits."
• "Toilets unfortunately let the side down, they are definitely ‘tired’ I hope they are on the refurbish list."

Value for Money

Pros:

• "The prices were good."
• "These meals are both on the 2for £13 menu and they were wonderful."
• "Food took a while but it was busy we didn't mind the wait as was chatting away anyway, when food arrived although a long wait everything was piping hot and delicious, way worth the money."
• "The best food I've had and great value for money."
• "They have a large choice of beers and they are reasonably priced."
• "Really enjoyed it. Nice price for the amount of steak."
• "Great value, great food & great service!"

Cons:

• "Not good for meal costing over £30."
• "Ordered on app. Food arrived 20 minutes later... Will not go back. Not worth the money."
• "POOR service, mediocre food and often runs out of things like STEAK!!"
• "The wait for the food was too long, there wasn't a happy and welcoming feel to the place."
• "Very disappointed with the meal sirloin steak was cold and tough."
• "Popped in for an orange and lemonade today whilst waiting for my car to be repaired to my shock horror I was charged £5.10."
• "The food was nice but the back room where you eat is extremely cold. Wouldn't recommend it unless you want to smoke as there's a fire door or want to eat with your jacket on."