The Banyan Tree Reviews Summary

Category: Indian restaurant

Address: 53 Westgate, Peterborough, PE1 1QA, United Kingdom

Phone: +441733342800

Rating: 4.4
based on 110 reviews.

Service

Pros:

  • "Men who served me meals was professional and very kind and attentive."
  • "All waiters and waitresses were attentive."
  • "The staff are Amazing and I was impressed with the service 10/10 all the way ..."
  • "Good service good food and fantastic host."
  • "The staff were helpful when asking about the menu"
  • "The service throughout was very attentive and we were asked for drinks at appropriate intervals without us having to look for a waiter."
  • "Staff are incredibly friendly and professional."

Cons:

  • "Had to wait 20 minutes for a table and when we finally sat down the rest of the room was empty."
  • "We was there for over an hour yet they couldn’t deliver the food."
  • "Once we finished our food we had to wait 35 minutes to get the bill."
  • "Service was just okay – nothing particularly outstanding"
  • "Staff were rude and everyone was unhappy with their meal."
  • "Service pushing drinks a little hard."
  • "Then took order which wasn’t deliver even on time."

Food Quality

Pros:

  • "amazing dishes and probably one of the best lamb chops I've had as starters."
  • "Some dishes like Mysore Chilli Chicken, Lacha Paratha and Paneer Reshmi cannot be found at most other restaurants"
  • "The food is absolutely delicious."
  • "Each dish was bursting with individual flavour."
  • "The food was DELICIOUS!!"
  • "The food was served quickly, was delicious"
  • "The food was sooo deliciously fresh and tasty with a decent menu that caters well for veggies too!"

Cons:

  • "The Bombay aloo was tinned potato’s in some kind of sauce."
  • "Biriyani would have been made better."
  • "Bland.. Plain. More substance from a supermarket microwavable meal."
  • "Food quality was barely ok, the taste was not great, just like any cheap takeaway but with doubled prices."
  • "honestly so disappointing and massively overpriced."
  • "The prawns where cheap frozen from a supermarket in a spicy sauce withe a few peppers and onions thrown in."
  • "Most of the dishes came out almost puréed."

Ambiance

Pros:

  • "It's clean, nicely decorated, relaxing, welcoming."
  • "With the lack of restaurants offering good quality food in Peterborough, I can honestly say that Banyan Tree is one of the few that actually provid great quality food with an absolutely beautiful vintage Indian atmosphere!"
  • "Very warm pleasant atmosphere with excellent hosting skills."
  • "Definitely a great place to go to."
  • "The other great thing about this restaurant is that it has a nice bar area. To chill and relax before you dine."
  • "The ambiance is lovely. Along with 90s Bollywood music in the background it gets the feeling of being in India."
  • "The place interior decor is combined between European and Far East (India) and works well."

Cons:

  • "The decor and ambiance were rather average, lacking that special something"
  • "Atmosphere was more modern than the Bombay Brasserie, and had a more authentic food feel."
  • "The real of the restaurant was lively the front quieter but a little cold and lacking atmosphere."
  • "It is a bit cold, but this is true for whole England, so just be prepared."
  • "This place may be good for small groups but not for big ones as the staff is quite unwelcoming and there is no orderliness in the arrangements."
  • "Visited today after a long time for a get-together with friends and families. It was a pre-booked event. The ambience looked like we were tucked into a corner of the place."
  • "A little spoilt with a rowdy birthday celebration - very rude chanting."

Value

Pros:

  • "All at very reasonable price."
  • "we found it was reasonably priced for the quality and standard of service and the food presented"
  • "Such an exhilaration experience and friendly to the pocket too."
  • "Highly recommended place to go to surprise someone or even to eat by yourself."
  • "affordable prices."
  • "With the lunch special menu we found it great value for money also."
  • "Good quality, reasonable price."

Cons:

  • "slightly overpriced for what was offered."
  • "honestly so disappointing and massively overpriced."
  • "Drinks were expensive also"
  • "Ordered a curry quite hungry and the portions are tiny."
  • "The prices too, looked reasonable first."
  • "A bit overpriced."
  • "Only 2 reasons I'm not giving it 5 stars are, the menu is too big and hard to choose from and slightly over priced!"

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