Piccolino Liverpool Reviews Summary

Food Quality

Pros:

• "The steak was amazing, definitely worth the price!"
• "The food was one of the most delicious from Italian cuisine I have ever tried in my life!"
• "We had truffle and mushroom pizza with champagne and it was amazingly tasty!"
• "The food was AMAZING."
• "Both fresh & delicious!"
• "The fish dishes are fabulous, and pasta delicious too."
• "The food I had was delicious."

Cons:

• "Pasta dish was not great."
• "Pizza was horrendous barely any cheese on a Margarita and the cheese that was on it fell onto the plate."
• "Really disappointed with the quality of the food."
• "The quality of the food was poor."
• "Food was ok, nothing I would rave about."
• "The food, when it finally arrived, was just okay, but I discovered sand in my spaghetti Alla Vongole."
• "Food was terrible. Crab ravioli tasted only of sardines."

Service

Pros:

• "The atmosphere in the restaurant was very relaxed, friendly and with excellent staff."
• "All staff wore masks which was great to see."
• "Particular thanks to my waitress - I believe her name was Roxy - for her friendly, helpful demeanour and for making me feel at home as a solo diner."
• "Staff very friendly and courteous - and helpful."
• "Waiting staff were very pleasant."
• "The staff were very professional."
• "Staff all very professional and genuinely do their best to make your visit relaxing and enjoyable."

Cons:

• "In addition to this the service was very poor."
• "The manager during dinner service was frantic, abrupt and bordered on rude."
• "Terrible customer service."
• "Waitress didn't seem bothered and said 'it's only mint'."
• "There was zero communication with customers."
• "Complained to the staff she was nice about it but I doubt it went any further."
• "Poor service, slow surly staff."

Atmosphere

Pros:

• "It is classy but friendly."
• "The lighting of an evening is subtle, enhancing the atmosphere making it a pleasant way to share an intimate evening with a loved one."
• "The service... the food.... the atmosphere. All of it was exceptional and classy."
• "The atmosphere is lovely and chilled with pleasant and friendly staff."
• "Piccolino has a very unique atmosphere such a chilled vibe."
• "The atmosphere is always relaxed and friendly."
• "This seems to be a popular restaurant and has a nice atmosphere."

Cons:

• "Packed in at the back of the restaurant next to two other parties and could hear every word of their conversations."
• "This is not however a 'romantic meal for 2' kind of place due to its location it is VERY noisy."
• "Atmosphere completely ruined partly by noise level but primarily by some wannabe paparazzi constantly using flash photography directly in my sight line."
• "The let down for me was how loud it is."
• "No atmosphere at all, nothing like a typical Italian Restaurant."
• "But, the room upstairs is more akin to a canteen than a restaurant."
• "Great disappointment. Won't be in a hurry to return!"

Value

Pros:

• "5 stars does not do it justice really, the food was outstanding."
• "Essentially, five of us ate, with drinks for around £100."
• "Even receiving a complimentary glass of prosecco to toast my mum's birthday."
• "Standard prices but as a student a little expensive - offset by the £20 voucher you get after your first visit!"
• "Very tasty, high quality and well priced."
• "The food was tasty and reasonably priced."
• "Excellent authentic Italian food."

Cons:

• "Very disappointing for the £18 + charge."
• "Expensive though in my opinion."
• "A broken window with board on was probably one of the nicer aspects."
• "In desperate need of renovation."
• "Pricing is extortionate for the quality and standard of service received."
• "£12 for a glass of wine??? Not at all worth the money."
• "The meals are obviously a lot more expensive than what you'd pay in other Italians."

Cleanliness

Pros:

• "Restaurant was very clean."
• "Staff very friendly and courteous - and helpful."
• "The food and atmosphere was good."
• "Beautiful restaurant."
• "Nice restaurant with lovely decor."
• "Hand sanitiser is available on all tables, making us feel safe."
• "The staff were very thorough and competent."

Cons:

• "Not nice to see a maintenance guy walking through restaurant with a toilet plunger in hand."
• "Avoid the gents toilet at all costs, they look like very very old public toilets that should be closed."
• "Both toilets out of order."
• "All of the red plastic seats are cracked and look old and dirty."
• "Poor decor in comparison to other venues."
• "overpriced italian restaurant with mediocre food."
• "Seating: cramped."