"Super friendly staff who are happy to help and answer any questions you have."
"The staff did go out there way to help him and they made sure he got his drink and the correct one."
"The lady who served us was amazing. She helped me and my mum pick what to have."
"Staff here went above and beyond. We had an issue with the drinks machine they fixed quickly with sincere apologies."
"Burger King Cheshire Oaks. Wonderful service, provided by a lovely young man called, Aaron."
Cons:
"The service, unfortunately, fell short of the mark. The staff exhibited a mere semblance of enthusiasm."
"Terrible delivery service, and takeaway service. The staff are mostly between 18-24 age. Not a professional managing in this branch."
"Service was slow, waited 15 min, to get a basic burger and fries, staff looked a bit muddled."
"If I could rate this place lower than a 1 star I would. Orders wrong, having to change our drinks 3 times."
"Service was slow and it wasn't particularly busy. Strangely they have a machine for you to get your own drinks."
"Shocking service! We walked out before we even ordered!"
"Slow staff that were more interested in a conversation than they were in serving their customers."
"Waited over 20 minutes for our food today. Brought a whole new meaning to the phrase fast food."
Cleanliness
Pros:
"Place was clean enough but such a disappointment."
"This store was clean tidy and staff were very helpful."
"They close up at 6pm so we missed out on that. Everyone was happy with their meal and swapping chicken nuggets for a bite of cheeseburger. Toilets were clean as well as the dining area."
Cons:
"There was absolutely nowhere that was clean. It was filthy. Floor, tables, seats, and every surface. Disgusting."
"Tables in the booths were filthy, covered with food particles and spilled sauce."
"The customer area was dirty - especially the two self-serve drinks machines which only had fanta and Dr pepper available at the time."
"Disgusting level of hygiene and shocking service. All masks are around chins, staff are chewing food with their masks down whilst preparing food."
"Witnessed the same staff member who had served my food to me 10 minutes earlier cleaning the toilets in the same clothing worn when serving food."
"The floor wet in front of drinks machine as it fires ice out at a stupid rate and it's placed right by the tills thus creating a crowd."
"The toilets were dirty especially the sink and there was urine on the floor of the men's toilets around the urinal."
"Very poor burger king staff seemed lazy and paid little attention to us other than the member on the door who was helpful."
Food Quality
Pros:
"Piping hot food, stylish new interior! 10/10 from us and our kids prefer it to maccies."
"The flavours danced on my tongue, leaving me pleasantly surprised."
"He took his food home and really enjoyed it. He will be back again just because the service was so good."
"Food was alright I'll say that, but pricing is ridiculous."
"The Double Whopper Meal was OK except I didn't have any Onion & the self-service drinks were a bit of a faff."
"Burger King is an appropriate name as it is the best (by far) fast food burger restaurant in the UK."
Cons:
"Food was a complete disgrace! Freezing cold! Chips had the texture of reheated chips."
"The food was fine but there were very few drinks available at the self service machine only strawberry or grape available."
"The food was fine but there were very few drinks available at the self service machine only strawberry or grape available."
"The food, sloppy and thrown together. I mean seriously thrown together."
"Had the double burger what a load of rubbish the burgers were so thin I could only taste burger bun and lettuce."
"The meal wasn't the bad - the chips were cold, ordered a large and didn't get a large chips, just a large drink that had an aftertaste of dirty water or some weird taste."
"Disgusting!! Waited 45mins when I was only person in the shop. Whilst watching the staff chuck bottles to each other out the back. Using vile language and messing about. Then had the cheek to serve me cold food."
"The burger was barely warm when I sat in my car to eat it (1 minute from restaurant) so I took it back to complain and they offered to replace it which I refused as the original tasted awful."