Address: Old Hall St, Exchange St E, Liverpool L3 9LQ, United Kingdom
Phone: +441518324517
Rating: 4.0
based on 91 reviews.
Service
Pros:
"Jan bring out two cakes slices with candles in for my friend and I (total auto sue but such a nice thought)"
"Alex our server was brilliant with great knowledge of the food."
"a very loquacious Polish waiter who was a fountain of knowledge"
"David was on it at all times making sure there were no problems with anything we asked for."
"our waitress was really friendly & helpful."
"The staff were very attentive and accomodating."
"Our waiter Pepe was excellent very welcoming and friendly."
"Our waiter, Ragan, really made the whole experience so enjoyable as nothing was too much trouble for him."
Cons:
"I ordered the 300 g sirloin steak, this was the part of the meal which let my experience at Ginos down, the steak was thin and large pieces, of fat of about centimetre."
"We were asked to leave because the tables had been booked out now I have spent nearly £300 at this time with the meal and drinks."
"Food was outstanding . However experience was spoilt by very poor service ."
"Very expensive for poorly sourced or poorly cooked food we expected top notch Not even an acknowledgment of our disappointment."
"The waiting staff did not make us feel welcome during our stay and the drinks took a very long time to come."
"She then proceeded to be moody with us for the rest of the evening, hardly speaking a word, on her phone by the till rather than checking we’re alright, slamming down plates."
"If you want expensive Italian canteen experience go for it."
"DREADFUL EXPERIENCE! BOOKED FOR 7.30, WE WERE TOLD TO GO AND SIT IN WAITING AREA, HAD NO IDEA WHEN WE WOULD BE SAT, NO DRINKS OFFERED WHILE WE WAITED."
Food Quality
Pros:
"The food arrived and wow, amazing from starters to main to desert, there was nothing we could all fault."
"The food was delicious and the staff was friendly, attentive and welcoming."
"The food was absolutely delicious, all the staff from receptionists, to bar staff and waiters were so attentive, polite and professional."
"The food was delicious the staff were attentive and knowledgeable, the meal was a treat for my wife's retirement she was delighted with the evening."
"This was the best quality, best presented Italian food I've ever had in Britain."
"The antipasti sharing plate was precisely right."
"We had a selection of dishes, all of which were well cooked, with generous portions."
"We had the £29 pre set Sunday roast, great home made minestrone soup to start, followed by succulent roast rump beef slices fresh vegetables, and roast spuds, and yorkshire pudding and gravy."
Cons:
"However my lobster linguine had a few prawns in it, disguised in the sauce."
"The meatballs weren't the best we've had, but far from bad."
"The garlic bread served on a mock Italian newspaper which looks great but is a waste when it could have just come on a plate."
"My Tri color salad completely flavourless! It is a salad with no dressing = no flavour."
"We din not agree to the 10% service charge just for drinks but were charged anyway."
"My main wasn't very hot..and 5 prawns in a linguine I felt was a bit of a rip."
"My mum had pork belly which comes alone and you have to buy the sides separate - this was so so salty and nearly inedible."
"Two of my dining partners had lasagne (£15) which they ate only half of because it was very dry."