Nam Song Broomhill Reviews Summary

Food Quality

Pros:

• "The tofu bánh mì was huge, delicious and filling with lovely crusty bread and a variety of fresh, flavoursome fillings."
• "The food was perfection *chefs kiss* Fantastic vegan options."
• "The food in this place is INCREDIBLE, massive slice of beautiful cake, the bahn mi is amazing."
• "Delicious! Great quality and flavours - the mushroom spring roll with ginger miso sauce was a great surprise!"
• "Absolutely delicious food. Love Vietnamese and this does not disappoint."
• "The pork spring rolls were incredible especially with the Ginger Miso, Nuòc chám & spicy hoisin, it was emotional."
• "Amazing authentic Vietnamese coffee house with a British twist. Perfect for a light snack, lunch, coffee and cake or to study!"
• "Had a delicious bowl of spicy tofu Pho, much better than I tried in the Pho chain!"

Cons:

• "The food was not good. It was bland, the pho tasted as if it came from the dishwasher, had absolutely no taste."
• "Pho is not authentic here and nothing like when you are in Vietnam."
• "The food is great! However, I found the restaurant to be dirty."
• "I have to say, the pho in this place is far from those I ate before. Not Vietnamese style at all!!"
• "This place might be good enough for people who have never been to south east Asia but it was a rather disappointing experience for us."
• "Not authentic. Took a while for food to arrive and tables were sticky."
• "I found the restaurant to be expensive for the average person for a meal, especially knowing they increased the prices at least 20% in the past few months."
• "The atmosphere was very good, cosy vibe. The food that was brought out was tasty but had some issues with service."

Service and Atmosphere

Pros:

• "Really nice service especially as it always seems busy."
• "The service was amazing, the food was sooo good and with great portions/sizes."
• "The staff are super friendly and are genuinely a pleasure."
• "Service was excellent, and I had the most delicious coffee!!!"
• "The service was very friendly and the atmosphere was lovely!"
• "The staff were very polite and more than helpful, and the service times were spot-on."
• "Great food with great service for our waiter James. He was very professional, friendly and helpful."
• "Exceptional service from James this morning, who made the experience really special."

Cons:

• "An embarrassed and upset experience. Very disappointed about the booking system."
• "The atmosphere here is just fantastic, I've visited friends here loads of times and can't rate it highly enough."
• "Despite having only recently opened everyone there seems to have their head screwed on, they have very friendly staff who know all know what they're doing."
• "The food at Nam Song is great, but unfortunately on our last visit the service was REALLY poor."
• "First time visiting today and service was shocking. The first girl we were served by seemed nice, however the second girl was plain rude."
• "I've been here before and it's always been great, but came in here more recently and was very disappointed."
• "A faux version of Vietnamese food, the Beef Pho was watery and had no depth of flavour in the broth."
• "The place is terribly dirty. Old food bits on dusty seating cushions.. just dust everywhere, I don’t think the place gets cleaned ever."