Address: 10 Lloyd St, Llandudno, LL30 2YA, United Kingdom
Rating: 4.2
based on 213 reviews.
Customer Service
Pros:
"Waitress was really nice - can’t fault the place!!"
"The two ladies that served us were very friendly, courteous and attentive."
"We had the dog with us and they were dog friendly, literally, making a fuss of him."
"Fish and chip restaurant on one of the shopping streets a little back from the seafront. Excellent service, friendly staff who went the extra mile."
"Service was good and an excellent brew, just how I like it."
"Staff lovely and friendly and social distancing adhered to."
"Staff member behind the counter was very friendly and efficient."
Cons:
"When not mithering the customers the staff hang out on the steps at the front chatting to a big group of chavvy passing teens."
"Terrible attitude if you're not a local don't bother going to eat there treated like scum the second we walked in by 2 of the staff avoid at all cost."
"The young woman serving had no customer service skills. She threw things together and the chips were the scraps from the end!"
"Waited at the front to be seated as the sign says to be greeted by someone who clearly didn't want us to be there."
"Food is good... not great, however, the service is awful, staffed by teenagers who have obviously been told to push the drinks.. was asked a total of 10 times if we were ok for drinks!"
"Man on the till was so slow and rude, completely forgot parts of the order and then when pointed out took ages to fix it."
"The staffs had race on visitors. They treated customers on different ways depends on their skin colours and languages, especial that woman who took orders."
Food Quality
Pros:
"Would definitely recommend this place to eat in."
"The best fish & chip restaurant in Landudno a chip shop restaurant which sells all variety of fish."
"Fabulous Grilled Sea Bass Fillet, salad and chips."
"This Restaurant sell the best fish and chips I've eaten whilst out."
"The fish was delicious. The batter so light it was barely there but still crisp and perfect."
"The fish was awesome lovely crispy batter... Not the cheapest place, but big big portion so if you are hungry or greedy the price is offset by the generous portion."
"Gorgeous, fresh fish and chips."
Cons:
"Really disappointed with the fish tonight. Ended up throwing a full fish away. Uncooked and rubbery."
"The fish of the day was Haddock and it was clearly old and dried up. It had no taste we had to throw it all away."
"The food was bland and tasteless which was disappointing."
"Worst fish and chips we have had."
"Even the children left them and said that they were disgusting. I will never buy from here again."
"Awful experience in this restaurant, they served my son a raw burger, bright pink inside, he vomited in the car on the way home as he ate a bite."
"Very disappointed in our food, curry sauce had layer of fat at the top, chips full of fat taste it in everyone, fish was mostly batter."
Value for Money
Pros:
"No they may seem expensive, fish and chips twice cost us just a shade under £13 but a lot of places in the area charge around £8 or more and back home you pay around £5 and they are huge portions and they are cod not Pollock."
"Incredible value for money - we had the daily special - a tray for 2 with huge portion of chips, 2 large fish... for £30 all in!!"
"The portions were very generous."
"Great food at very reasonable prices."
"Absolute hidden gem, the food was cooked fresh and to perfection, very reasonably priced."
"The salmon fish cakes and chips cost about £6.50 bit are worth the money."
"Best fish and chip take out in Llandudno well done guys 100% as usual I come to you every time I holiday in Llandudno see you next time I would advise everyone to go here for dinner or tea you will enjoy it."
Cons:
"Slightly overpriced but nice quality with decent portion sizes. We had a small issue and the manager of the restaurant dealt with this quickly and we left satisfied with the outcome."
"Awful almost 20 pounds for two fish and chips and an extra portion with some pop the chips were cooked in old oil for sure they just looked dirty the batter on the fish was overcooked not nice at all."
"Not cheap, but a nice treat and will definitely go back."
"Paid £11+ for what looked like a kids meal, chips was nice, but certainly not worth it's money!"
"Not the cheapest food but you get what you pay for."
"Very expensive waste of packaging on food.staff behind counter not very accommodating when one mother wanted just chicken nuggets. Had to buy a kids meal.fish and chips were great. Peas had funny taste."
"Our average sized meal came to over £75, for a chip shop!!!."
Ambiance and Cleanliness
Pros:
"We enjoyed the well-designed seating bays, a great atmosphere."
"It's a really nice place to eat informally. Reminiscent of an American diner."
"Seating area was clean and tidy and when eaters left the tables were given a first class clean."
"The restaurant itself was very clean and modern."
"Clean premises."
"Lovely atmosphere and environment to eat in."
"Visited Tribells on 6/9/2021 nice clean modern decor, my partner had 6-8oz cod chips and curry sauce, I opted for the king-sized 10-12oz cod and chips with the customary mushy peas was absolutely delicious."
Cons:
"The place itself is very grotty! The toilets are awful and the walk up to them doesn't help either."
"The ladies toilets which are located at the top of 2 sets of stairs were in a poor state, one toilet seat partly broken and the toilet brush was absolutely covered in yellowy brown stains."
"Although they do have a ramp for access, it's extremely steep and on a bit of a sideways angle, if you're a wheelchair user like me, you'd definitely need someone to help push you up it! Also no disabled toilet! Only toilets are up two flights of stairs."
"It was pouring down when we visited Tribells. There was nowhere to hang out soaking wet coats or umbrellas."
"The only downside is the w.c areas these are desperate for a refit or revival."
"Upstairs, is tired with less than average cleanliness in the toilet areas."
"On the evening we went there was only haddock was told this was the fish of the day I had the scampi and chips nothing special salad on the side which was oily and had garlic horrible!!! overpriced!!"