El Paso Reviews Summary

Food Quality

Pros:

• "Food was amazing with good size portions."
• "Food is FANTASTIC!"
• "Food is excellent especially the chilli con carne."
• "The food actually arrived very quickly and was very tasty!"
• "When the food arrived it was absolutely gorgeous and so tasty, you could tell it had been freshly cooked."
• "The food looked and tasted fabulous."
• "The food was delicious couldn’t fault a thing."

Cons:

• "Food was from frozen Iceland selection deep fried by a member of staff."
• "The food took around an hour to come. The food was average, nothing special unfortunately."
• "This is Mexican food made by someone who has clearly never eaten Mexican food."
• "On arrival presentation was good however 1 prawn in the whole piaella no chicken and loaded with mussels."
• "Pizza wasn't nice nor were the olives we ordered which had a funny taste."
• "The food was high quality and well cooked but just no flavour."
• "The food was woeful; bland, no better than I could make at home."

Staff and Service

Pros:

• "However the staff were really accommodating and lovely."
• "Staff were very attentive and clearly friendly with their customers."
• "Friendly and attentive staff."
• "The staff were amazing, the drinks were lovely and the food was great, very welcoming staff."
• "Very welcoming staff."
• "Shout out to all the staff that were pretty much amazing and helpful!"
• "The staff were so friendly, funny and welcoming."

Cons:

• "Booked a table for 7pm but was stood around waiting, very close to other groups of people."
• "It then took around 15 minutes for somebody to finally come and take our order."
• "We went at a quiet time and the service was incredibly slow... We had to wait 15 mins before someone came and gave us the bill."
• "Service wasn't good at all drinks never came and they were only quick once the money was out."
• "They were low on staff and this really showed as the service was dead slow."
• "Very very slow service. The staff do not wear masks and speak so close to you it's worrying that they are taking no COVID precautions."
• "Social distancing measures were not put in place by the restaurant."

Atmosphere and Ambience

Pros:

• "We went on a Sunday night so it was fairly quiet, but still a few tables and a nice atmosphere."
• "Pleasant atmosphere for families and nice ambience."
• "Absolutely cracking little venue, drinks, food, staff all top notch quality, really enjoyed our night there."
• "We loved this place. We had an awesome time. The food was delicious and the atmosphere was perfect."
• "Friendly ambience, great place for taste of food and quality experience."
• "Great decor and a real Mexican feel."
• "It's a fantastic, fun night out, with delicious food and a lively atmosphere."

Cons:

• "It felt a little dark, and as it's a large room, a little quiet."
• "Ok but nothing to rave about. The restaurant was quiet with little or no atmosphere."
• "I think the only downside was that the music was quite loud when we first got there so it felt like we had to shout to each other to talk."
• "Fair to say we were slightly worried as we saw the outside and indeed the interior of this restaurant."
• "A very lively place too many birthday groups so don't go expecting a quiet, pleasant evening."
• "Yes the atmosphere is good (if you like phoenix nights type karaoke) and the staff are nice. However the food is just awful!"
• "Not a quiet and sophisticated place."

Value for Money

Pros:

• "They were very reasonably priced and had a happy hour and two for one offers."
• "Was it worth the money? Cheap at three times the price."
• "Visited for the 2nd time last night. Fabulous food, great portion size and price."
• "The price was reasonable and the portion was big and filling."
• "Would 100% eat here again as it wasn't too pricey either."
• "Good portion size and friendly service will definitely be visiting again!"
• "Reasonable priced food which I would recommend anyone to try."

Cons:

• "Little on the expensive side but food was good."
• "Really gutted as paella itself wasn't a cheap option on the menu."
• "The foods when I ordered did not warrant the heavy pricetag it carried."
• "The beef was gristley stewing beef, no way was it the sirloin they said it was!"
• "Ask for prawns with rice, came as 5 large whole prawns grilled, not what I was expecting tried eating them and found they were far too salty."
• "The food was very bland here, not what you expect from a Mexican restaurant."
• "The Chimichanga wasn't as I would expect, just some shredded chicken rolled up in a tortilla."