Address: Stone Rd, Eccleshall, Stafford ST21 6JY, United Kingdom
Phone: +441785850379
Rating: 4.7
based on 184 reviews.
Staff and Service
Pros:
"Staff were very friendly and helpful."
"The staff are all lovely. Even squeezing us in for a hold of the most gorgeous bird as we had the tokens but missed the slot."
"Staff all very friendly."
"The staff are very friendly and knowledgeable and the love they have for these animals is obvious."
"All of the staff were very approachable and knowledgeable."
"The staff are all so helpful and knowledgeable about all the birds here, and always keen to answer any questions."
"Staff are excellent especially Jordan who seemed to know everything about all the animals."
Cons:
"Was bit disappointed as just before payed I said to the lady I have come look at the snake she took the money smiled and said enjoy then when walked in found the reptile house shut till Easter next year felt bit conned sorry guys."
"No reflection on the staff as they are lovely but unfortunately won't be returning anymore."
"I thought I had done the right thing taking an injured sparrow hawk we found to these people and they treated me with contempt, I did not even get any proof they had the bird but they wanted all my details."
Animal Welfare and Enclosures
Pros:
"Various rescued/taken in animals, some I'd not seen before."
"The animals/birds are so well looked after."
"Amazing wildlife centre, doing wonderful work to save and preserve many species."
"They don't have huge expanses of land but the animals are well loved, well looked after and well stimulated."
"The animals are very well looked after."
"All animals seem really happy and cared for in spacious enclosures."
"Beautiful well looked after animals, lovely to read their stories on how they were found and rescued."
Cons:
"I was a bit concerned some of the enclosures seemed small and dark."
"Variety of interesting animals to see. Mostly well looked after but some enclosures, like monkey cages smell awful and look very dirty."
"Animals are in quite small cages."
"Some of the animals appeared distressed."
Value and Pricing
Pros:
"Definitely recommend this place for a visit for an hour or 2."
"Excellent value for money paid £8 through groupon for four people will definitely be visiting again for that price there's a lot of lot of animals and the birds are not in cages."
"It's an absolute bargain price to get in too, very much recommended as a good place to spend a few hours with the kids."
"Only cost us £5 each and honestly its well worth the money."
"Only £5 per adult and £4 for children over 3, it was fabulous value for money."
"A cheap day out for the family compared to similar places, and a variety of different “experiences” available."
"Well worth the money knowing it's going to a very good cause."
Cons:
"We actually didn't go in as there were big sign saying no picnics!!"
"There's a separate ride on train however they're cash only so our son was disappointed, be prepared!"
"Lovely place, but after spending £38 in the gift shop and paying for four adults and four children to go in the animal Park, I politely asked if there were some picnic benches for us to use, and was very rudely told 'what would Trentham gardens tell, well there's your answer, we sell food' a sorry we don't allow picnics would have been nicer."
Facilities and Attractions
Pros:
"Gate money goes to the charity and there’s a play area and mini train ride to keep the kids entertained as well."
"Great cafe with lots to choose from including hot food."
"A great place to take animal lovers of all ages. Well kept enclosures and a great selection of animals."
"Play area for children- one for under 2s and one for older children."
"Other attractions at the site include a miniature train, crazy golf, the garden centre and a nice cafe."
"A little gem. Such a cute place to walk around, we were there maybe an hour but we’re given a ticket to come and go as we pleased through the day, well worth the £5 to visit and all goes towards the charity and caring for the animals rescued!"
"Next to a garden centre, which has a tea room, and miniature steam railway so plenty for all the family to do."
Cons:
"The high chair was missing a strap so our 2 yo could easily climb out and in the park area the baby swings had broken chains so that upset my littlest."
"The only down side would be the mini gold course is a bit unkept and could do with a spruce up."
"Parking is free and plentiful but the toilets, only available in the garden center are in awful state - obviously haven't been cleaned in years."