"The fried chicken here is a true masterpiece. Crispy on the outside, tender on the inside, and bursting with flavor."
"The best fried chicken in London. This Chicken Cottage is the flagship, and with the food and service provided you can definitely feel the difference compared to all others."
"The food was delicious and really reasonably priced."
"The gourmet burger meal, wings and whole grilled chicken, it was cooked to perfection."
"The food tastes good."
Cons:
"Grilled chicken wrap £4.99 absolutely a ripoff."
"I ordered a full grill chicken, I said make it spice, but they gave a almost plain chicken."
"Chicken tasted like it was from last night and the burger buns had a really bad defrosted odour emitting from them."
"The grilled chicken is undercooked disgusting."
"The FRC burger meal was absolutely atrocious and the beef as well as the chicken were both undercooked."
"Ordered two chicken burgers … were awful clearly from the night before! Very stale!"
"The chicken was very dry as if it had been sat there for hours!"
Service
Pros:
"Booking is advised in this much loved local eatery, which speaks volumes about the quality of food and friendly family hospitality."
"Really positive and polite staff!"
"The lady who took my order was very polite."
"Staff were friendly."
"The staff are AMAZING and so kind."
"The service is extremely quick. Less than 5 minutes of waiting for nice, tasty food."
"Staff members are polite and customer service is 10/10."
Cons:
"They would use terrible language to their customers."
"please stay away from this joke of a restaurant."
"Worst service and food. We ordered a few meals and they messed it up."
"Service was atrocious."
"Called them and asked for the correct order and they rudely and unapologetically, didn’t care, laughed and were rude overall."
"terrible service - hot chocolate machines are always broken."
"Staff extremely rude with attitude."
Price
Pros:
"The food was delicious and really reasonably priced."
"Food was lovely decent portions and reasonably priced."
"Priced right served with a smile great music good fries."
Cons:
"However, the food is a bit pricy."
"they charge £5 for a chicken wrap on its own, more expensive then kfc."
"The prices are very high for what standard and portion of food they have."
"Price did not match our expectations for what we received."
"Price is as much as McDonald's which is annoying."
"These guys have upped their prices quite a bit over the months."