"The staff was attentive, dedicated to customers, helpful and polite."
"Rizwan who has great customer service."
"The staff are efficent and respond to issues very quickly."
"Staff were friendly and attentive."
"The service provided was consistently exceptional EVERYTIME but particularly during my aunt's wedding where they catered delicious food."
"Staff helpful and love how well they managed the waiting customers."
"Nadia was amazing. Professional, friendly, relatable and always one step ahead."
Cons:
"The service wasn’t the most friendly and made us feel as though we were the ones who were inconveniencing the restaurant despite having a reservation!"
"Customer service was appalling."
"Service is slow, lazy and not attentive."
"Staff is extremely rude and unprofessional."
"Poor service with no self respect."
"Staff are unhelpful with any delivery services."
"Service is awful, we waited forever over an hour for our tea, which in the end came in take away cups."
Ambiance
Pros:
"Place is good and comfortable."
"The atmosphere was noisy, but had a happy buzz."
"Great atmosphere, well cooked fresh and tasty food."
"The place was air conditioned so that was a plus."
"The food was absolutely smashing, and the atmosphere wonderful."
"The whole atmosphere is great."
"The atmosphere is always lively and fun."
Cons:
"The place doesn't look special from outside."
"Didn't enjoy the atmosphere, as it was really busy and super loud on a Thursday evening."
"When crowded, it is VERY noisy."
"A very loud party next to us made it a bit harder to hear one’s thought."
"Anyway overall place was way too noisy and crowded, toilets broken, no baby change and very very slow service."
"Finally the noise in there is beyond oppressive with conversation barely possible."
"It does feel a little crammed in and not really much room to breathe."
Value
Pros:
"Prices are reasonable, similar to any other place on the high street."
"£1 charge to BYOB which is great for a celebration or meet up with friends."
"Their corkage scheme here of £2 per head flat rate is also outrageously good value because the food is also reasonably priced."
"The price was reasonable and the food was a 7 out of 10."
"All for very good value."
"Very reasonably priced."
"Great value for money."
Cons:
"I found a big stone in the biriyani."
"I won't be coming back as I have just binned £8 worth Bombay aalu in bin."
"Huge red flag - food hygiene rating of 2. Found out after got an upset stomach."
"For the prices paid it wasn't great."
"I thought the pricing was a bit expensive for some items, such as rice or vegetarian side dishes."