Al Hashim Khyber Restaurant Reviews Summary

Food Quality

Pros:

• "The food was delicious, the cook mr sohaib did amazing job especially the Brain karahi was delicious."
• "They have mind blowing lobiya dall, the best I've ever had and I've been in 10 or so Afghani restaurants."
• "Very nice. And tasty yummy juicy food We like the taste and finally we found the Afghani taste."
• "Food was amazing 😋i love their kadahi chicken most 😋"
• "This place was an amazing vibe!!! Really loved the Peshawari style takht-posh seating 😍"
• "Probably the best chicken I've ever had in London. Third time we order to take away and so we never been disappointed."
• "The food tasted really good. The tikkas are little bit undercooked but the rest of the menu was mind blowing."

Cons:

• "He charged us with both starters that we didn’t eat nor touch and then started to have an argument demanding that we pay for the starters."
• "Worst service and now worst dishes we always go there from 7 years almost always they serve quick n best dishes now kabli pulao portion so small."
• "Found hair and nasty smell in my food."
• "Went today friend recommended me but i regret when I tried their food chars tikka was horrible uncooked and smelt bad."
• "No flavour or any taste in the food. Very disappointed with the food and the services."
• "The lamb charsi chops were smelling and raw not even cooked properly."
• "Food was tasteless especially Lamb Charsi Karahi with smell, I doubt they even use halal meat and chicken, because it had a very strong smell."

Customer Service

Pros:

• "Excellent food and excellent customer service especially the lady named Farah at tills was very welcoming and ambassador of the restaurant."
• "Thank you guys for your hospitality Every one was very friendly 😊"
• "Great food.... fantastic customer service.....traditional decor....."
• "Very nice, friendly and helpful staff."
• "ماشاءاللہ very nice presentation delicious food complimentary peshaweri tea 🍵 😋 words are lesser to explain restaurant staff service is an extra mile ahead you wouldn't regret about anything."
• "Waitress was polite."
• "Staff very polite and a good experience."

Cons:

• "The women behind the counter was very rude. No sense of customer service."
• "Poor service, overpriced food."
• "I will never recommend anyone to eat there nasty manager he needs to do the customer service course there food uncooked & the manager don’t know how to talk to ppl."
• "Literally worse service than the dirty chicken shop in Hong Kong which sells the haram maggots and cockroaches."
• "The restaurant was bit of a rundown, seating was too tight and I was continuously being disturbed by the person sitting behind me due to lack of space between rows."
• "Poor coordination among the staff and the ability of managing the orders efficiently."
• "Very poor service. Very unhygienic place. Very dirty kitchen."

Value for Money

Pros:

• "Food is cheap and yummy."
• "The price for the food was so reasonable I would definitely say you get more than what you pay for."
• "Bill came to £43 for 5 of us (1 toddler) which is pretty reasonable for this type of cuisine."
• "Superb and delicious Food 🍱 specially mix grill for 4 -6 person it’s To big like for 8 persons really cheap I recommend to everyone also thanks to lady staff very Good Service *****"
• "The food was more than delicious. It was worth our money."
• "Food was fresh and delicious. Worth the money paid."
• "Great costumer service. Food was hot and delicious. Clean and nice restaurant."

Cons:

• "The prices already very high."
• "On the menu they have increased every price by £2.00 its overpriced as it is."
• "They don't serve tap water and they don't take card payment!"
• "We paid £100 for Half a Lamb i think recently the price has gone up slightly. it will feed 6-8 people easily"
• "On menu the soft drink was .99 p but ultimately the took 2 pound for each can."
• "They will always over charge you"
• "Inside it was chill cold... continuously chill cold air coming from outside through holes."

Hygiene and Cleanliness

Pros:

• "Clean and nice restaurant."
• "Nice and hygiene place to eat, I love it."
• "Very nice atmosphere and very good prices."

Cons:

• "The place we sat need revamp and big of paint."
• "Stove had thick layer of grease, seems like it was not cleaned for a long time and overall cleaning was also poor."
• "Restaurant needs to improve their hygiene standards in my opinion."
• "Kitchen cleanliness was very poor, stove had thick layer of grease."
• "Only down side is dirty sitting area, kitchen and toilet."
• "Kitchen Area Was So Dirty."
• "Poor service and hygiene."