"Beautiful setting, the restaurant is really nicely decorated with comfortable seating and family friendly environment."
"Love love love this place! We eat here once a month, and it is always a good experience. Amazing food, good service and beautiful environment."
"Decor: 9/10."
Cons:
"The only thing I would say about spice village is that the service could be more welcoming."
"Unfortunately, downside was that there’s no baby changing area and accessibility was a challenge as there wasn’t a ramp access or lift if you wanted to go upstairs."
"Service needs to be improved, we had to ask several time just to get table water."
"The prices are very reasonable for the quality of food however portion sizes could be a little larger."
Food Quality
Pros:
"The masala fish was excellent and it was clear that the restaurant was an upcoming big name, which it achieved."
"Food is hands done best Indian food I have ever had."
"The food was delicious with a good portion size."
"The food was absolutely amazing – everything we tasted melted in other mouths."
"The food was really good …. Best so far in London in terms of desi food."
"The food was amazing, it was really busy but we only waited 5 minutes for a table."
"The food was absolutely divine, bursting with authentic flavors that left us mesmerized."
"The food is good - there are lots of vegetarian options and I particularly liked the chaat dishes for starters and the paneer dishes in the main course."
Cons:
"Overall, the taste of the food has not changed much from before, but the dishes and pots have become more luxurious and the portion size has become smaller."
"Food was good but couldn’t enjoy much as it was very spicy."
"The food was greasy. My husband drained at least 2 tablespoons of oil from his curry."
"Food was average, nothing special. Extremely small portions."
"The food was really tasty and full of flavour. Loved the butter chicken with the pilau rice. Would definitely recommend as the service was brilliant too. Was a long time waiting for the food which was the only down side of the evening."
"Food was very quick yet very good quality and the environment was very clean and nice looking everything’s organised and the staff are very nice."
"It was fantastic the location, the ambience and not to to forget the staff very friendly and very Kind. Unfornately I'm living in Germany and can only to go to Spice Village when I'm Next time in UK."
"We used to dine at Spice Village growing up for over 10 years but the food yesterday was terrible. I have never tasted drier butter chicken with no flavour in my life. Absolutely horrible."
Service
Pros:
"Service was very polite as well."
"A very busy restaurant but plenty of seats so the waiting time ain't bad."
"Upon our arrival we had around 20 minutes wait before being seated as it was busy. They kindly accommodated for my mother's needs."
"The service and the food were both really good."
"We enjoyed the food but perhaps we were expecting a bit more. Thanks Satnam for the great service!"
"Staff were very nice and welcoming, very professional and service was very quick."
"They were attentive and accommodating with any requests we had."
"Aksa ( the supervisor) was very kind and attentive. Her customer service was brilliant."
Cons:
"I do however feel that Spice Village reputation is dare I say, making the owners resort to money-grabbing arrogance. The total paid was quite higher than nearby restaurants that are excellent and similar in standard/quality."
"Apart from that the atmosphere is amazing, the restaurant is beautiful, the food is presented very well and the service is top tier."
"The service was not the best. The waiters are not very helpful. I found myself asking four times for the same thing and had to keep reminding the staff what I was still waiting for."
"Was a long time waiting for the food which was the only down side of the evening."
"Service was very slow, during the Friday rush you would expect a sense of urgency in getting customers seated and fed."
"The service was really bad.Would give them even less than 1 star if it allows me. we waited more than 50 minutes for the worst food absolutely poor service things were not complete."
"Food was average. Staff was friendly and good and fast service. The atmosphere was very nice. But price is bit high cz whatever you eat. They charge 15% of your bill as service charge without telling you."
"It was our first time in Spice Village. Red carpet and decorations gives a good vibes. Service was polite and quick."