Imperial Treasure Fine Chinese Cuisine Reviews Summary
Category: Chinese restaurant London
Address: 9 Waterloo Pl, St. James's, London, SW1Y 4BE, United Kingdom
Phone: +442030111328
Rating: 4.2
based on 163 reviews.
Duck Dishes
Pros:
"The Peking Duck, a star attraction, was nothing short of spectacular – each bite revealing succulent, savory tenderness."
"Very good Peking Duck, juicy, savoury, tender."
"The Peking duck was nice and delicious."
"As a Beijinger, I have to say this is the BEST Peking duck (Beijing Style Roasted Duck) in London."
"The duck is simply better than any other duck I've had in London."
"The Beijing duck was one of the best I have had."
"The Peking duck was the star of the show, but the other dishes were also delicious and well-prepared."
"Their food is based on quality and high star rated standards than quantity."
Cons:
"Priced at £128 each with a minimum of 2 people (£256 for 2 people) the 8 courses Set Imperial Menu was disappointingly bland, lacking any form of memorability or originality."
"The Peking duck too was good, and the skin was like paper, however it was served cold and the portion was tiny considering it was for 2."
"The whole peking duck was served cold, the remaining duck meat was tasteless and full of bones."
"The second time I‘ve been here. The duck was amazing, served 2 ways and comfortably for 2/4 people."
"Classic example of looks good doesn’t taste good. The whole peking duck was served cold."
"Food is ok but the service is not up to the standard. The receptionists are not welcoming."
"It's always the sign of a good place when they come carve the duck in front of you."
"The food was good but the service was abysmal for the price and the value was really lacking."
Service Quality
Pros:
"Staff speaks English, Mandarin and Cantonese. Very kind and helpful. Excellent service, attention to details."
"A noteworthy aspect of our visit was the exceptional service."
"The service was also abysmal. We struggled consistently to get attention."
"The service was fantastic as well. Every staff member was kind and attentive throughout the whole evening."
"Great dining experience at Imperial Treasure in London. Staff were SUPER friendly and helpful."
"The Service and attention was above excellent 👌!"
"Excellent food, service was faultless."
"We had a really nice experience here last night and this restaurant was interesting and unique compared to other Michelin restaurants."
Cons:
"The service was also abysmal. We struggled consistently to get attention and we’re actively ignored multiple times."
"Not quite sure how many stars but the service was definitely not Michelin star standard."
"The service is quite abrupt, maybe because they are understaffed or that's just their style?"
"The service was absolutely shocking."
"The service was slow and careless with unfriendly welcome from the receptionist."
"Terrible experience, made worse by staff who couldn’t speak English properly. Really do not recommend at all."
"The service was very slow and not attentive. You always need to call for service."
"We were served by the lovely Emily and I can’t begin to explain how accommodating and bubbly she was."
Dim Sum and Other Dishes
Pros:
"The custard buns were freshly cooked. I recommend it."
"The Crispy Rice with Seafood in Shrimp Broth, a symphony of flavors that showcased the richness of seafood in a bowl."
"Crispy Rice with Seafood in Shrimp Broth is the must order item, with really rich taste of seafood."
"I really enjoyed the dim sum here. In fact some of the flavors were the best I’ve tried in London."
"The Imperial Set Menu seems to only offer a cautionary tale of extortion."
"The set menu features the house special dim sum, and 1/4 of the peking duck."
"Great dining experience at Imperial Treasure in London. We ordered many different dim sum and LOVED them all!"
"Very tasty Chinese food and some dishes were very well done."
Cons:
"One of the worst food experiences this year. I literally left hungry."
"The ‘selection’ of deserts was also a tragic. A small portion of jelly and a sesame ball, abandoned on our table without description or explanation."
"All the other food is tasteless. The chef doesn’t give any effort making the food."
"The food is ok. But the service is not up to the standard."
"The food and general ambiance was brilliant. Obviously you pay for what you get so don't be surprised when you get the bill."
"The food was quality but what really made the night special was our waiter Kit, he was super nice and his attention to details really made us feel welcomed."
"The food was good but the service was abysmal for the price and the value was really lacking."
"Exceptional quality of food and service is very good.... But a little too excessive on attentive."