Imperial Treasure Fine Chinese Cuisine Reviews Summary

Category: Chinese restaurant London

Address: 9 Waterloo Pl, St. James's, London, SW1Y 4BE, United Kingdom

Phone: +442030111328

Rating: 4.2
based on 163 reviews.

Duck Dishes

Pros:

  • "The Peking Duck, a star attraction, was nothing short of spectacular – each bite revealing succulent, savory tenderness."
  • "Very good Peking Duck, juicy, savoury, tender."
  • "The Peking duck was nice and delicious."
  • "As a Beijinger, I have to say this is the BEST Peking duck (Beijing Style Roasted Duck) in London."
  • "The duck is simply better than any other duck I've had in London."
  • "The Beijing duck was one of the best I have had."
  • "The Peking duck was the star of the show, but the other dishes were also delicious and well-prepared."
  • "Their food is based on quality and high star rated standards than quantity."

Cons:

  • "Priced at £128 each with a minimum of 2 people (£256 for 2 people) the 8 courses Set Imperial Menu was disappointingly bland, lacking any form of memorability or originality."
  • "The Peking duck too was good, and the skin was like paper, however it was served cold and the portion was tiny considering it was for 2."
  • "The whole peking duck was served cold, the remaining duck meat was tasteless and full of bones."
  • "The second time I‘ve been here. The duck was amazing, served 2 ways and comfortably for 2/4 people."
  • "Classic example of looks good doesn’t taste good. The whole peking duck was served cold."
  • "Food is ok but the service is not up to the standard. The receptionists are not welcoming."
  • "It's always the sign of a good place when they come carve the duck in front of you."
  • "The food was good but the service was abysmal for the price and the value was really lacking."

Service Quality

Pros:

  • "Staff speaks English, Mandarin and Cantonese. Very kind and helpful. Excellent service, attention to details."
  • "A noteworthy aspect of our visit was the exceptional service."
  • "The service was also abysmal. We struggled consistently to get attention."
  • "The service was fantastic as well. Every staff member was kind and attentive throughout the whole evening."
  • "Great dining experience at Imperial Treasure in London. Staff were SUPER friendly and helpful."
  • "The Service and attention was above excellent 👌!"
  • "Excellent food, service was faultless."
  • "We had a really nice experience here last night and this restaurant was interesting and unique compared to other Michelin restaurants."

Cons:

  • "The service was also abysmal. We struggled consistently to get attention and we’re actively ignored multiple times."
  • "Not quite sure how many stars but the service was definitely not Michelin star standard."
  • "The service is quite abrupt, maybe because they are understaffed or that's just their style?"
  • "The service was absolutely shocking."
  • "The service was slow and careless with unfriendly welcome from the receptionist."
  • "Terrible experience, made worse by staff who couldn’t speak English properly. Really do not recommend at all."
  • "The service was very slow and not attentive. You always need to call for service."
  • "We were served by the lovely Emily and I can’t begin to explain how accommodating and bubbly she was."

Dim Sum and Other Dishes

Pros:

  • "The custard buns were freshly cooked. I recommend it."
  • "The Crispy Rice with Seafood in Shrimp Broth, a symphony of flavors that showcased the richness of seafood in a bowl."
  • "Crispy Rice with Seafood in Shrimp Broth is the must order item, with really rich taste of seafood."
  • "I really enjoyed the dim sum here. In fact some of the flavors were the best I’ve tried in London."
  • "The Imperial Set Menu seems to only offer a cautionary tale of extortion."
  • "The set menu features the house special dim sum, and 1/4 of the peking duck."
  • "Great dining experience at Imperial Treasure in London. We ordered many different dim sum and LOVED them all!"
  • "Very tasty Chinese food and some dishes were very well done."

Cons:

  • "One of the worst food experiences this year. I literally left hungry."
  • "The ‘selection’ of deserts was also a tragic. A small portion of jelly and a sesame ball, abandoned on our table without description or explanation."
  • "All the other food is tasteless. The chef doesn’t give any effort making the food."
  • "The food is ok. But the service is not up to the standard."
  • "The food and general ambiance was brilliant. Obviously you pay for what you get so don't be surprised when you get the bill."
  • "The food was quality but what really made the night special was our waiter Kit, he was super nice and his attention to details really made us feel welcomed."
  • "The food was good but the service was abysmal for the price and the value was really lacking."
  • "Exceptional quality of food and service is very good.... But a little too excessive on attentive."

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