Boom Battle Bar Oxford Street Reviews Summary

Value for Money

Pros:

• "For £30.00 for 4 of us for 45 mins, including 4 pints of cider, I thought it was very good value."
• "Prices are low-medium for London - cocktails are £10 (±1) and food is similar, and was all enjoyable."
• "It was absolutely fun, very active and everyone is there to have a great time. I do recommend booking in advance."
• "Had a fantastic time (we did virtual darts, shuffleboard & axe throwing) was very reasonably priced. Will definitely be back !"
• "The drinks are expensive but that's no surprise - ordering on the app is an effective way of not having to stand at the bar for ages."
• "Much more reasonable prices than I was expecting too."
• "Had an amazing evening! Went on a Sunday and it was awesome, not too busy but a lively vibe."
• "Price wise drinks were a bit expensive it was spenny on that. Took some time for drinks to arrive sometimes."

Cons:

• "Too loud, food is bad and the drinks are so watered down to the point that it’s no longer a drink."
• "Food was disappointing - my friend got what looked like four halloumi fries which after a two-hour wait was almost laughable."
• "For £40, you’re better off getting drunk in a spoons. At least you’ll get alcohol."
• "The Bottomless Brunch was amazing. Great atmosphere, drinks & fantastic service especially from Sophia, Thomas, Joe & JP."
• "The drinks are expensive."
• "The drinks were amazing, we also did an escape room. Matthew helped us through Aladdin's magic cave, a beautiful room! Was so friendly and helpful! The best night of our lives! Thank you boom battle bar."
• "The games themselves were fine but it didn’t really make up for the service. Overall don’t go. There are plenty of other places in London that do the same thing with better service."
• "We booked beer pong online and when we got there told it was full and had to wait nearly 4 hours for it to become available even though we booked a 5 pm slot! We were then told we can play a game of golf which costs around £9 and beer pong was around £30. Absolute rip off and manager on duty was rude and would not compensate us properly as it was not our fault they didn’t take bookings correctly!"

Customer Service

Pros:

• "We were really well looked after by Ishmael, he was our absolute hype man when axe throwing giving us tips and making the experience great fun."
• "The staff were super friendly and we had an awesome time."
• "Fantastic place, loads of choice with a friendly service."
• "The manager was very professional and dealt with our issues quickly."
• "Our waitress was Bronte and I don’t think we could’ve asked for better service, she was so attentive."
• "A whole range of cocktails and drinks were offered with two bars. Games like shuffleboard, darts, pool, and basketball were on offer."
• "Nice staff and will talk you through the game and let you be and if you're unsure they're always willing to help."
• "Great atmosphere but best of all was the service. Gabrielle was amazing, sorted out an activity when we had down time & was generally a nice & helpful person."

Cons:

• "The short azn guy working at the reception desk was rude and unpleasant. The staff said he was the manager of boom bar."
• "The service we got was fantastic with Brontë getting us quickly served with our food and fizz then Idris going above and beyond to keep our drinks flowing and making sure we were happy."
• "Only bad thing I have to say is it takes a really long time to get drinks at the bar and service is incredibly slow up there."
• "Poor customer service. Waited at the front desk and despite staff sat by the bar looking over at me no one came to the desk to talk to me."
• "The Bottomless Brunch was amazing. Great atmosphere, drinks & fantastic service especially from Sophia, Thomas, Joe & JP."
• "Great atmosphere but best of all was the service. Gabrielle was amazing, sorted out an activity when we had down time & was generally a nice & helpful person. Keep up the great work."
• "The Bottomless Brunch was amazing. Great atmosphere, drinks & fantastic service especially from Sophia, Thomas, Joe & JP.""It took a couple of minutes of standing near the cloakroom to try to get someone's attention, and they headed straight over. I know that belongings are left at the owners' own risk, but leaving the security door wide open whilst unmanned seems like an invitation for things to go missing."
• "The staff were amazing but the security was ridiculous!"
• "Really awful experience, the management was stuck up and rude when I asked for help with my activities. Really slow service and the staff seemed like they didn't want to be there."
• "Poor management definitely translates to a poor team & experience."
• "The lady standing at the entrance was very rude and angry. We lost the ticket for our water bottles and asked for help but she was very aggressive and scolded us."
• "The service here is amazing, the games are fun and time literally flew because you're enjoying yourself so much."
• "Really awful experience, the management was stuck up and rude when I asked for help with my activities. Really slow service and the staff seemed like they didn't want to be there."
• "The staff are slow, unhelpful, uninterested, and look like they don’t want to be there. When ordering drinks the bar staff were more interested in joking with each other than serving, it took 5+ mins to get a round in every time and it wasn’t even busy."