The Post House Bar & Grill Reviews Summary
Category: Restaurant Stafford
Venue Atmosphere and Design
Pros:
- "From the moment you walk in, there is a special perfume all around the venue."
- "Walking up the stairs surprises you with a whole floor of privacy."
- "Lovely venue, very chilled out, we weren't rushed to leave."
- "The place is beautifully decorated and perfectly cleaned."
- "Beautiful venue, great staff and lovely food."
- "The decor is very chic."
- "Stunning decor and ambiance."
Cons:
- "There is no parking nearby, so have to use local car parks."
- "The concept of the restaurant is amazing, but the cocktails are horrible."
- "On a weekend evening, expect a nightclub vibe with loud music and lots of drunk people around."
Food Quality
Pros:
- "Splendid food, very good communication."
- "Drinks order came quickly; the food was hot and absolutely delicious."
- "Food was just perfect, especially the beef strips."
- "Very interesting dish options, all perfectly crafted and presented."
- "The food is AMAZING, especially the baked goats cheese."
- "The food was gorgeous and the service was brilliant."
- "The steak was good actually – a quite good portion size."
Cons:
- "The menu wasn’t exciting and the food was very disappointing."
- "Pub food with fine dining prices."
- "The chicken was pink and the rice was just a lump of mush."
- "The food was standard and overpriced."
- "The steak was all gristle, soup was cold."
- "Food was ok, more like Wetherspoons quality than high-end restaurant."
- "The food in the afternoon tea was very disappointing, nothing savoury and over-sweet cakes."
Service Quality
Pros:
- "They have an amazing wedding coordinator, Ellen, who went beyond and above."
- "Every staff member who came to the table was friendly and helpful."
- "The service is very friendly and professional at the same time."
- "Had a 'happy anniversary' board – nice touch."
- "Staff consistently asked us if there were any allergies."
- "All the decor is very chic, will definitely be going back again."
- "The staff was very helpful and accommodating during our anniversary party."
Cons:
- "Had to wait a while to order food."
- "It's supposed to be table service, but the staff don't come near the table."
- "We ordered a drink but no one came back to us."
- "Service was good but a little slow."
- "Server spilled prosecco all over the table and made no effort to clean it up."
- "The seats had food on them when we sat down."
- "Service was slow after the initial contact we had from the manager."
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