The Post House Bar & Grill Reviews Summary

Category: Restaurant Stafford

Address: 35 Greengate St, Stafford, ST16 2HZ, United Kingdom

Phone: +441785472770

Rating: 4.6
based on 134 reviews.

Venue Atmosphere and Design

Pros:

  • "From the moment you walk in, there is a special perfume all around the venue."
  • "Walking up the stairs surprises you with a whole floor of privacy."
  • "Lovely venue, very chilled out, we weren't rushed to leave."
  • "The place is beautifully decorated and perfectly cleaned."
  • "Beautiful venue, great staff and lovely food."
  • "The decor is very chic."
  • "Stunning decor and ambiance."

Cons:

  • "There is no parking nearby, so have to use local car parks."
  • "The concept of the restaurant is amazing, but the cocktails are horrible."
  • "On a weekend evening, expect a nightclub vibe with loud music and lots of drunk people around."

Food Quality

Pros:

  • "Splendid food, very good communication."
  • "Drinks order came quickly; the food was hot and absolutely delicious."
  • "Food was just perfect, especially the beef strips."
  • "Very interesting dish options, all perfectly crafted and presented."
  • "The food is AMAZING, especially the baked goats cheese."
  • "The food was gorgeous and the service was brilliant."
  • "The steak was good actually – a quite good portion size."

Cons:

  • "The menu wasn’t exciting and the food was very disappointing."
  • "Pub food with fine dining prices."
  • "The chicken was pink and the rice was just a lump of mush."
  • "The food was standard and overpriced."
  • "The steak was all gristle, soup was cold."
  • "Food was ok, more like Wetherspoons quality than high-end restaurant."
  • "The food in the afternoon tea was very disappointing, nothing savoury and over-sweet cakes."

Service Quality

Pros:

  • "They have an amazing wedding coordinator, Ellen, who went beyond and above."
  • "Every staff member who came to the table was friendly and helpful."
  • "The service is very friendly and professional at the same time."
  • "Had a 'happy anniversary' board – nice touch."
  • "Staff consistently asked us if there were any allergies."
  • "All the decor is very chic, will definitely be going back again."
  • "The staff was very helpful and accommodating during our anniversary party."

Cons:

  • "Had to wait a while to order food."
  • "It's supposed to be table service, but the staff don't come near the table."
  • "We ordered a drink but no one came back to us."
  • "Service was good but a little slow."
  • "Server spilled prosecco all over the table and made no effort to clean it up."
  • "The seats had food on them when we sat down."
  • "Service was slow after the initial contact we had from the manager."

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