Damascena Harborne Reviews Summary

Atmosphere & Decor

Pros:

• "First thing I noticed was the decor, different and inviting and the aromas that hit you on arrival make the welcome even better."
• "When I entered the restaurant I was pleasantly surprised by the ambiance."
• "Amazing café! This place really has its own unique vibe and is well worth seeking out."

Cons:

• "The atmosphere was good. But the sitting wasn't very comfortable."
• "The receipt we couldn't read to see how much we were charged as complicated to read as it had x's over the amount."
• "Crowded felt like we were sitting on top of other guests as tables small and very close to each other."

Service

Pros:

• "The service was quick and efficient in the spacious seating area."
• "The service was fairly quick (Sunday afternoon) and the staff were very helpful."
• "The waitress who served us asked if we had any dietary requirements when we ordered."

Cons:

• "Waited an hour for food, but was only told after we asked there was a problem with the food tickets."
• "Service complete mess. Have at least four members of staff to a table to simply deliver 3 coffees and 1 cola."
• "The staff for morning. It’s disappointing from bar to kitchen."

Food Quality

Pros:

• "I had a chicken shawarma wrap, which was delicious."
• "The menu is traditional Middle Eastern dishes, and a decent amount of it can be made gluten-free and/or vegan."
• "Food was overall flavorful and tasty, but not WOW."

Cons:

• "My wife's karak tea tasted off so she wanted to swap it for something else, the manager insisted we pay for it although she'd only had a sip."
• "Our chicken shwarmas were very dry and the cuts of meat didn't look or taste too great."
• "Food took a long time to arrive. When it did it wasn't the same. My breakfast platter lacked taste."

Price & Value

Pros:

• "Very reasonably priced, great service and quality food."
• "The food and drinks were fantastic and fairly priced."
• "The restaurant serves some of the best food which is fresh, good quality, vast variations in taste and texture."

Cons:

• "Feel for what you pay, the portions could be bigger."
• "The food tastes very good but I felt the portion size for the cost is a little off."
• "Ordered via Uber Eats for dinner... for the price we would be getting more food."