Scoffs Reviews Summary

Customer Service

Pros:

• "The table waiter was very helpful and friendly."
• "Service was impeccable from very beginning when gentleman taking orders right up until leaving."
• "Your staff was friendly, I really appreciate the woman at the cash register, she serves me with a smile."
• "The staff catered for our large group eating in brilliantly and we all have ate at the same time."
• "If you want to avoid being harassed by gulls or have young children, you can eat your meal in peace and have table service from the friendly staff."
• "Lady on the till serving was lovely too, great customer service made me feel welcome and had a good laugh with her whilst taking me order."
• "Friendly young man who served us and the owner was polite as we left thanking us for our custom."

Cons:

• "And will NOT be returning again solely due to the women on the till and her appalling attitude."
• "The staff were rude, unprofessional, unhygienic, aggressive and should not be serving the public."
• "Staff are so rude we walked out!"
• "Food was okay. However, the staff are ridiculous - constantly bickering with each other, shouting."
• "Customer service absolutely non existent."
• "Don’t care how tasty the food is the customer service is the worst I’ve experienced."
• "The staff is rude."

Food Quality

Pros:

• "Best fish and chips we have ever had. The batter was lovely and crisp the fish cooked to perfection."
• "The food is always good, delicious."
• "Thought I had tried most fish and chips by the Seaside but this has got to be one of the best. Batter fried chips and light battered fish. Superb and huge potions."
• "Best fish and chips in Paignton."
• "Best chips ever, and massive portions!"
• "The price only shows the quality of food you are getting 10/10."
• "This is not healthy food in the slightest the chips are even battered but they taste so good you honestly can't mock it they taste amazing and are actually really reasonable in price."

Cons:

• "These were the worst chips I’ve ever eaten."
• "Food was cold."
• "The portion of saveloy and chips was quite small and luke warm."
• "Takeaway food was really small portions for big prices."
• "Food wasn't great. Had previously and was much better."
• "Never had such a disgusting meal as this."
• "Absolutely disgusting, tiny portion and quite expensive for what you actually get."

Payment and Pricing

Pros:

• "The food was good."
• "The best chips and fish ever, service second to none."
• "Easily fed our family of 5 (2 adults 3 kids) for around £15, with stuff left over."
• "Good value for money, especially during current times."
• "The prices are cheap would recommend a visit."
• "Very good portion sizes."
• "Good fish and chips. Punching above their weight on the price."

Cons:

• "They said they don't take card as it slows them up that's why they prefer cash."
• "It is not possible to pay with the card only in cash regardless of the amount."
• "She charged me £0.70 per ketchup even though was advertised at £0.40!!"
• "All very expensive."
• "It's getting real annoying that they don't take card, it's 2018... Very popular place that must be doing pretty damn well for itself so really see no reason why they still don't allow this."
• "Horrendously expensive for what you get."
• "Take out- large haddock and chips £4.50 eating in £9.50 everything was ridiculously doubled on price eating in."

Atmosphere and Cleanliness

Pros:

• "Lots of seating inside and some outside."
• "We were greeted whilst walking past and offered a chip to try which lead us to eat in."
• "The shop was so so clean."
• "Very Clean and modern place will be recommending to others, keep it up people doing a fantastic job 👍😀"
• "Amazing fish and chips. The curry sauce was perfect. Tartare sauce tops and lots of other sauces and tea!"
• "clean and really friendly staff and a huge variety on the menu."
• "Good chippy serving really nice coated chips. The cod was also good and everything well priced."

Cons:

• "Restaurant very busy with NO social distancing what so ever."
• "It could stay there but If it got busy I would have to leave regardless of ordering food."
• "The same man collected the money and then fried the fish without washing his hands."
• "Very rude, aggressive staff."
• "The staff behind the counter were at best unfriendly and in previous visits have been quite rude."
• "There is a clear atmosphere in this place, it's noisy because the music is loud and all you here is a woman shouting orders to the staff."
• "I hate to give bad reviews but this is a terrible place, the owner is rude aggressive and no respect for health and safety."