Middletons Steakhouse & Grill Reviews Summary

Food Quality

Pros:

• "The food was excellent."
• "Absolutely amazing food and service, the steaks here I believe are one of the best around."
• "The food was definitely the best part of the experience. It was cooked to absolute perfection, served hot and extremely tasty."
• "We ordered chicken wings, baked camembert and pate for starters... all of which were lovely."
• "The food was pretty good. The calamari was excellent."
• "Great tasting, well seasoned food."
• "The steak was so succulent, juicy & tender. The lobster was cooked to absolute perfection."
• "For about £40 you get a proper meal and a choice of any 8 drinks from the brunch menu."

Cons:

• "The service was also attentive without being constantly in your face."
• "The desserts were heavenly, we had creme brûlée & chocolate brownies."
• "The food was poor, one steak was brought out with us being told the chef wasn’t confident about it, it was overcooked and tough as boots."
• "The starters were tasteless, the mains covered in so many herbs that they were overpowering and the steak was underwhelming cheap cuts of meat."
• "My daughter got the half lobster but only a couple of bites of meat on it."
• "The food took a very long time to arrive as well."
• "The food was average, went for Prime set menu. The steak was low quality, chips were overcooked."
• "The steak main was dry and mediocre. I’ve had better steaks in a weatherspoons."

Service

Pros:

• "The staff were very attentive and we were very well looked after."
• "Staff were very attentive, couldn't of asked for more really."
• "Service was prompt from the minute we walked in."
• "James the manager was great and took our order."
• "Towards the end of our visit it was quite busy so it took a while for us to get our dessert and check."
• "The staff were attentive to our order (though he got one part of the order mixed up but he graciously rectified things)."
• "Any issues and staff are happy to help, they go above and beyond to make sure you're satisfied."
• "The waiter was extremely attentive, topping up drinks & the atmosphere was superb."

Cons:

• "Main let down was the service."
• "Waited ages for these to be cleared away, mains arrived and my beef Wellington had horribly soggy pastry."
• "No mid-meal check on the food by any waiting staff who seemed far too busy doting on the two tables of young pretty women either side of us."
• "After finishing, they then came to check how it was, too late. Then seeing we were finished then left without taking the plates."
• "Ages later they came back and we were fed up and asked for the bill, which I was shocked to see a 10% service charge for 2 persons."
• "Wont be returning for a while, haven't been in a while and it has certainly gone downhill!"
• "The waiter did take our order straight away, however after 45 minutes, we still didn't get our food."
• "We politely asked another waitress to see if our dinner is on its way, only to find out they have completely messed up the order and the order didn't even reach the kitchen at all."

Ambiance and Decor

Pros:

• "First impressions were, well impressive to say the least. A clean, well presented restaurant with the kitchen in full view which only added to the ambiance."
• "For the wine lovers, you get bottomless prosecco all throughout your stay. The decor is ok and I like the fact that you can see the chefs in the kitchen while they cook."
• "The restaurant deco is really nice."
• "One of the benefits of Middlestons is that you can see the food being cooked, all fresh."
• "The food service was excellent, the food itself was tasty, decent sized portions and reasonably priced. I would recommend this restaurant only flaw is it doesn't have a big sign and isn't obvious to find."
• "When you enter the building it conveys that steakhouse feeling without being generic."
• "The atmosphere in the Restaurant was friendly and happy."
• "It was really busy on a Saturday evening so I’d say booking is essential as we saw people being turned away."

Cons:

• "We arrived a few minutes early and we got the impression our table was occupied as we were placed behind the bar which looked like an overflow area."
• "The venue is like a barn with very basic seating and tables."
• "Unfortunately they don't have mashed potatoes. Bonus was, they had something similar to scalloped potatoes but much, much better!"
• "We then waited a bit for drinks and some people were missed, may well have been just because it was real busy."
• "Food was very average, clearly rushed out which was a shame given the reputation of the place."
• "The resistants was very busy and as you could imagine, people were waiting a long time."
• "The food was beautiful, it's a set price for one, two or three courses, lamb, pork or beef, I had a slice of each, you can mix it up."
• "Was my son's 16th birthday didn't know what to expect but we had an amazing time the service was spot on."