El Guaca Mexican Grill Reviews Summary

Food Quality

Pros:

• "Food absolutely amazing! Cocktails fabulous!"
• "My enchiladas were amazing and with some added hot sauce on the table they had a lovely kick."
• "This is the most authentic Mexican food I have found in the UK and it will not disappoint!"
• "Everything(!) was delicious from start to finish. The chips, the salsa, the guacamole."
• "Tried the tacos, ribs, and churro sundae. All were delicious."
• "The food is always served fresh from the grill or oven and the service is always speedy and on point."
• "We had a great time here! The food was delicious and fresh."
• "Tasty food with great vegan options."

Cons:

• "The food was okay, I just felt like it wasn't flavoursome as it could be."
• "The Bunelos were unfortunately very hard and seemed overcooked."
• "Quite disappointed with the chimichanga, it can't have been deep fried as it was mainly very soft & even soggy in places."
• "El Guaca seems to be a restaurant that has a lot of potential but falls short of its opportunity."
• "The food I actually ordered while I was there was....eh. I got the Peri Peri prawns. The dish was sufficiently spicy, but the rice was hard and not cooked throughly."
• "Food was very disappointing and would have made most Mexican people cringe."
• "Appetisers are good the main was not good ...beef was very chewy...and the tortillas were burned and not eatable..."
• "I really enjoyed me and my husbands paella that we order every time we come to this establishment, however out of the three times we have gone, I have gotten sick twice."

Service and Staff

Pros:

• "Staff were so attentive and friendly, couldn’t fault the experience definitely one of my all time favourite places locally!"
• "The staff are very happy and friendly and I really enjoyed the whole experience."
• "Amazing service and incredible food. The wait staff was attentive and treated us like family."
• "The staff were awesome, food was fresh, hot and super tasty."
• "The service was horrible.they give us the food after 1 hour. Neither consider to bring some chips to my toddler."
• "Awful service, overcharged us for our starter, gave us the wrong bill and then wouldn’t take the service charge off."
• "Service was horrific. I'm pretty sure our waitress actually couldn't speak English!!"
• "Very slow service for food and drinks. About £3 too expensive per dish for food and £1 too expensive for drinks."

Atmosphere and Location

Pros:

• "Atmosphere brilliant, with great music."
• "Nice bright vibrant restaurant which was busy and our food came out in no time."
• "The atmosphere was really good. Can't wait to go back and taste more food from the menu."
• "The atmosphere is pretty unique and you can tell they care about the restaurant’s appearance."
• "Nice spot in Newmarket! Very lovely on welcome! Came with my mum for a snack and beer. Nachos very tasty :)"
• "Really great food and atmosphere. Loved the drinks too, it was very refreshing!"

Cons:

• "Only thing I would change is the seating which was pretty uncomfortable, especially the board seats against the wall."
• "It's hard for me to take this 'Mexican' restaurant seriously when they have beef carnitas on the menu."
• "Lovely food and stuff but I wish there was sound proofed hall, It's too noisy maybe they need to change tables walls and floors to improve the sound echoing."