Address: Tewkesbury Rd, Longford, Gloucester GL2 9BE, United Kingdom
Phone: +441452523519
Rating: 3.7
based on 208 reviews.
Food Quality
Pros:
"The food was nice, but Cailin, you and your mate really made it that extra bit special."
"All the sausages although very tasty were strangely soft."
"It arrived pretty quickly and was piping hot. Proper turkey, not the processed stuff and crunchy potatoes, vegetables, not too many sprouts, just right."
"The food was lovely and the staff very friendly and helpful even though they were over worked and needed a well earned break."
"Fabulous father's Day meal with the family."
"The food was all great too."
"The meals were lovely and tasty."
Cons:
"I've been coming here week after week and always ask for the beef crisps which are on the menu but I'm always disappointed after being told that the chefs can't be bothered to cook them."
"The steak we ordered was of poor quality too, tasteless, and disappointing considering this is a beef restaurant establishment."
"The fish and batter not very nice at all."
"Disappointed over lack of food but what we managed to get was quite good."
"Considering its a steak house you'd think they would be able to cook steak."
"The apple crumble was of poor quality and again, tasteless."
"The food was terrible and tasteless also this cost £13.99 what’s very pricey for the shocking food supplied."
Service
Pros:
"Nice sunny Monday afternoon sat outside with fish, chips and mushy peas, we were greeted by a very happy and bubbly member of staff."
"The staff were attentive and very helpful."
"The waitress Louise was fantastic, she was attentive to our table of 5 throughout the meal."
"Jayde in the Bar area, was incredibly helpful and not only looked after me equally as well as her regulars but ensured, I had a notably, wonderful experience."
"The level of service from Kieran and his staff from beginning to end was exceptional in every way."
"Stayed a couple of nights and dined in the Beefeater for breakfast. Great service from a fabulous team with Cai. Nothing was too much trouble. The most friendly service we've experienced in a Beefeater anywhere."
"The girls that waited on us were superb, cheerful and good fun."
Cons:
"The services was absolutely disgusting we had to wait 20 minutes for hot drinks then they took our food order that turned up after 30mins some of the food was missing."
"Poor service because they were under staffed."
"Waiting staff were poor and overbearing at times...avoid here at all costs."
"Service was slow, Staff were ignorant."
"Staff were rude and disrespectful."
"Service was appalling, restaurant was not busy but we waited excessively at every point throughout the meal."
"Crushingly slow service, curt and impolite staff."
Ambiance and Cleanliness
Pros:
"Inside is clean & modern."
"This place is like home from home... They have a lovely Beer Garden."
"Lisa gave us a table by the window."
"Such a lovely restaurant. The food is always cooked to perfection, and I mostly order steak!"
"Got a spacious table for 5 and 2 babies."
"Staff were fab especially our waitress, she couldn't do enough for us."
"This place is like home from home... All the staff take the time to make us feel comfortable, & some even sit, with Bex, & watch her use her spelling board, to 'Speak.'"
Cons:
"The outside of the building is starting to look very tatty with rotten windows."
"There is a few ants outside if you're thinking of sitting in the sun."
"Next to our table there were ants crawling on the window sill."
"This place needs some LOVE inside and out."
"The matrede, was on the phone when we arrived, and continued her conversation."
"Once inside toilet you can't turn around, can't reach the handle, two bins are placed by the side of toilet stopping you getting to the handle."
"The restaurant is quite run down but that's not really the issue."