Cheers Restaurant Reviews Summary

Category: Steak house Bury Saint Edmunds

Address: 24 Angel Hill, Bury Saint Edmunds, IP33 1UZ, United Kingdom

Phone: +441284768798

Rating: 4.7
based on 129 reviews.

Food Quality

Pros:

  • "I had the T bone steak here, it was cooked to perfection of how I like it."
  • "Highly recommend the garlic prawns (unless you've got a meeting or visiting your dentist the next day!)."
  • "The steak was tender and fun to cook on the hot stone."
  • "We ordered the Cheers steak, I chose medium well, and its absolutely bang for the buck! Food is impeccable!"
  • "The house white was nice and the sangria fantastic."
  • "The steak is great πŸ‘ŒEverything was good quality, the beans, coleslaw, rice, chips, everything was amazing."
  • "Excellent food and service. The mushroom sauce was delicious!"
  • "The food however was less than exciting: The chorizo and bread rolls for starters were really tasty."

Cons:

  • "Steak was average."
  • "Meat was of average quality at best - probably due to its cheap price."
  • "The youngest male waiter was very attentive. Top marks to him for recovering his colleagues' mistakes."
  • "The steak kept appearing without any prompts and the staff were pleasant."
  • "Steak can vary on quality. I think it depends on the cut."
  • "The cut off the steak itself wasn't fantastic, it had a fair amount of gristle which was unfortunate."
  • "Steak, sorry guys not very nice tasting, too much salt and pepper, cheap cuts with no decent steak taste as such."
  • "Two bowls of chips between 4 people and poor dessert selection."

Service

Pros:

  • "However, the service offered here by the staff was exceptional, hugely warm & professional."
  • "Staff are always super friendly and welcoming."
  • "The staff were friendly and very efficient."
  • "Customer service is great."
  • "Service good, food flows, steak tasty, sangria not particularly alcoholic but fruity and pleasant."
  • "The staff looked after us exectionly well, food and drink plentiful, wasn't hurried."
  • "Really friendly and accommodating staff. Witty and quite chatty too."
  • "The staff is friendly and the service is very good."

Cons:

  • "Service was well below average, didn’t get our appetizer and waited nearly 30 minutes for the check on a Tuesday night."
  • "The chairs is not that comfortable my partner keep slipping πŸ˜‚."
  • "Was exceptionally hot no air con or fans."
  • "Terrible experience, firstly i would like to start with the staff who where very awkward from the beginning."
  • "I was taken here for my birthday and choose the grilled salmon. It’s really not hard to cook salmon but it was overcooked and dry."
  • "The salmon was dry and the vegetables around it were so salty and mushy."
  • "We booked and manage to get a table at 2130 only to be greeted by a rude waiter who told us there were no tables and to wait 20minutes."
  • "Not worth a star but only way I could put review asked for sirloin got rump sent back told us they where giving us fillet instead fob us off with rump again."

Ambiance and Experience

Pros:

  • "Cooking your own steak on the hot stone was fun though!"
  • "Cooking on a hot stone on your table is fun and adds to the sociable nature of the restaurant."
  • "Great place to eat. Very friendly staff. Fist time here, had the set menu, steak & sangria, the steak kept coming!!"
  • "Great atmosphere for a Friday night dinner, and the unlimited steak and wine option definitely lived up to the expectations."
  • "A fabulous place all you can eat!!! Selection of menus and as much steak as you wanted. Good fun to cook it yourself on a hot stone!!"
  • "Cooking on the stone added a fun element especially for my kids, they loved it."
  • "Great fun cooking your own steak! Very good value and the staff worked hard to accommodate us at short notice."
  • "Great place! Staff are so lovely and knowledgeable - I got answers to all of my questions around steaks and different combinations."

Cons:

  • "But do not expect all the usual sides with this, I was offered rice or chips, to which I went with the chips as rice seemed a bit weird."
  • "To say something bad, probably they should improve a bit the ventilation of the restaurant as it gets quite smoky sometimes."
  • "Lovely food you cook your own steaks and everything else is given to you ready to eat, if am being picky the only things downside I would say is that I wish there was more than just one option in terms of drinks wise."
  • "The only I'm disappointed is the fries its quite oily."
  • "In short the meal, was okay if a bit overpriced."
  • "Some vegetables or salad would have been nice even at additional cost."
  • "The restaurant is relatively cramped and the pricing is okay, not outrageous but definitely not cheap."
  • "Go for the hot stone as that seems to be what they do best. Anything else off the menu just isn't cooked properly."

Thanks! Your review is awaiting moderation.