Azita Academy Hair ,Beauty, training academy Reviews Summary

Customer Service

Pros:

• "Great customer service. Refreshing to learn that staff make a customer feel welcome and are so professional in what they do and what you need."
• "Brilliant service. Staff were all welcoming and very friendly."
• "The customer service is brilliant."
• "Excellent salon, great customer service, all the staff made sure I was very looked after."
• "They made sure the clients were refreshed, offering drinks and overall being friendly and polite even as they served folks professionally and with a smile."
• "The staff is very friendly and professional, and you can tell they go out of their way to make everything perfect."
• "I would 100% recommend this salon 10/10 for service price hospitality."

Cons:

• "I wouldn’t not recommend this hair salon, please visit a different hair salon the guy who works here has No manners, absolutely appalling staff."
• "The man was incredibly rude however I heard good things and was like I’ll give it a go."
• "The staff was really nice but the quality i left with was terrible. The staff doesn't understand english or speak it properly."
• "The girl washing my hair wet all the back of my top..when I told her she didn't reply to me."
• "I was treated so rudely, he kept hitting my hand when I was trying to talk."
• "The 'manager' is an absolute troll! She has no manners, no professionalism, not very welcoming at all, and stuck right up her own backside."
• "The service is quite appalling. There are much better and more reasonably priced salons in Birmingham."

Pricing

Pros:

• "For the service I got, it was well worth the price."
• "The good thing was i was told about price before all my treatments and to be honest it’s worth every penny."
• "They offer all the top treatments at an affordable price."
• "In my opinion, the service they offer is incomparable, and the price of their service is very reasonable."

Cons:

• "They make up prices as they go along, ridiculously over priced!!!"
• "Extortionate for a trim! I’ve had a dry trim at many hairdressers and never paid more than £15 but here I was charged £30!?"
• "First they charged me double the price."
• "Charged me £100 for services I didn’t even ask to be done and seemed as if they made the price up on the spot."
• "They charged me an extra £45 for the toner which should have been part of the package anyway."
• "The prices on website was not the prices we were quoted once we were seated absolute rip off."
• "I got charged £140 for a haircut and highlights which took 2 hours in total."

Quality of Service

Pros:

• "Recently I had hair transformation and make up and individuals eyelash extensions done at 7th Star studio and extremely happy."
• "This salon is amazing. They sorted my hair out and I can't wait to go back."
• "Azita, Vahid and their team have done a very good job on my hair today."
• "They have lightened it to a colour I am really happy with, gave it a good cut, with treatments and have made my hair feel and look so much healthier and better."
• "Fantastic place with lovely people, my eyebrows have never looked so good and my individual lashes stayed on for 6 weeks last time."
• "Really impressed by the high quality customer service and my fantastic microblading eyebrow."
• "Had my hair transformation from dark to blond and I love the results."

Cons:

• "The quality i left with was terrible."
• "Ended up taking off half of my eyebrows after I’ve spent years growing them out to natural thick brows."
• "Did my hair and make up with them for my cousin's wedding and the service and job was terrible."
• "I did Japanese straightening treatment 2 months ago in this salon but was awful, I spent £260 for that and I didn't get any result."
• "Spent 140 pounds to come out with my hair completely opposite to what I wanted."
• "My hair is odd lengths, one side is significantly shorter than the other, to the point I can't have the style I wanted and will have to go elsewhere and see if they can salvage it."
• "My hair was a mixture of black, green and bluish tones."