Wisteria Avenue Hair Salon - Abingdon, Oxfordshire Reviews Summary

Haircut and Styling

Pros:

• "The cut I had by Timothy is so great it really frames my face and gives me some bounce."
• "Tim instantly knew what style would suit me best according to my face shape and hair type."
• "Tim gave me a great cut, it felt immediately better, and I’m noticing the improvement in the shape more and more over the days since my appointment."
• "Anna gave me an absolutely wonderful cut that I’m thrilled with."
• "Fatima just understood my hair completely. The cut and the colour were brilliant."
• "I had a fantastic cut by Tim which I am so happy with."
• "Nicola was able to completely transform my limp, thin hair into a masterpiece!"
• "Best hairdressers in the area! Kiera knows what’s she’s doing with colour but she actually listens to what I want."

Cons:

• "The process was rushed and the end result wasn't as I had shown through photos and talked about in the consultation."
• "The hairdresser kept complaining she didn’t have enough time to do my haircut/blow dry so I said a rough dry is fine. I actually didn’t get any dry in the end."
• "My bangs look as if they have been hacked and the front length is shorter than the back."
• "After she roughly dried my hair and began trying to curl it when it was still damp, I’d had enough and had to leave."
• "My hair has got blocky patches of highlights that stop half way up my head!"
• "Ruined my hair which I have been desperately trying to grow for 2 years."

Customer Service and Atmosphere

Pros:

• "The salon was really welcoming and friendly, I felt relaxed and not rushed which was really nice."
• "From the moment I walked in I felt instantly welcome, the team are lovely and it was overall an enjoyable experience."
• "Great little boutique salon in central Abingdon. Always professional but friendly and relaxed service."
• "Really lovely team, they had a separate consultation with me first to understand what it is I wanted."
• "The staff were very friendly and welcoming. When it came to the hair cut, they were extremely helpful."
• "The people here are so friendly and helpful."
• "The whole atmosphere was so welcoming and you instantly felt comfortable."
• "Absolutely fantastic service! Had a cut and colour with Chloe, and am soooo happy with it."

Cons:

• "The most bizarre salon experience I’ve had and way overpriced!! Very awkward dynamic between hairdressers."
• "Booked an appointment and paid a £50 deposit and then wanted to change the appointment to a plain haircut (which I contacted them and let them know well in advance). Then on the day the two men present started shouting at me."
• "I stood waiting for 10 minutes and no one even acknowledged me."
• "The hairdresser had to finish one of the other customer resulting in half of my hair being lighter than the rest."
• "The staff were also complaining about customers whilst I was getting my hair done."
• "Wasn't offered anything at all and even "hello" seemed like a hard work."

Value and Pricing

Pros:

• "A little expensive but will be back when I can!"
• "I'm happy with what I paid for my cut and have applied the curly-girl method to get those clumped, thick curls."
• "Great value as well!"
• "The price is always incredibly reasonable for the service and expertise."
• "They keep deleting bad reviews it seems really sketchy- the staff were also complaining about customers whilst I was getting my hair done. My hair needed 2 bleachings and I was told the second time would be a similar price but it was significantly higher."

Cons:

• "No transparency with prices!! Cut/colour was average and very overpriced, overall experience was one of the worst I’ve ever had."
• "The total bill came to MORE than what was said in the consultation and I came out looking very golden when I wanted ASH/platinum overall."
• "I had a full head of highlights and a cut with Maria. I absolutely love my hair! She rescued the disastrous mop on my head after 6 months of no cut and colour. I will 100% be going back and have already booked my next appointment in a few months."
• "The colour started to wash out after a couple of washes so also lost the baliage attempt and my hair still had a red tint."
• "The hairdresser there seems overbooked and was running late all 3 times I’ve been there."