NEF Istanbul Reviews Summary

Food Quality

Pros:

• "The food was delicious the staffs are all very nice and friendly."
• "That was amazing. I ordered Mixed Grill to try different types of meat and all of them are perfect: chicken, lamb shashlik, and kebab."
• "The food was amazing and beautifully presented. The flavour is everything was just spot on."
• "The rice was aromatic and nicely cooked. The chicken was lovely as well."
• "The food absolutely delicious and huge portions."
• "An assortment of mezzes, succulent kebabs, and delicate aubergine dishes showcased the breadth and depth of Turkish culinary heritage."
• "Food is well seasoned and is delicious."
• "Had an amazing experience here yesterday for my birthday with a bunch of friends. The food was spot on."

Cons:

• "The chicken was lovely as well but a bit too high on sodium."
• "The food has dropped in quality and taste."
• "The Pina colada and wine taste good. The staff was friendly but the network reception from there is bad."
• "The food quality was good however, the quality of rice was not good."
• "I paid £22.95 for mixed grill and all it had was 3 chicken pieces, 2 lamb pieces, 1 chop piece, 1 chicken shish kebab, rice and salad. Very small portions and overpriced food."
• "Nice setting, baba Ganoush was tasty and bread was nice and soft. We felt that main courses were overpriced and not as tasty as they should have been."
• "The food quality was good however, the quality of rice was not good."
• "The vegetarian mixed platter was delicious and Yalcin created a great atmosphere. The Turkish delight was delicious!"

Service

Pros:

• "The staff here were exceptionally helpful and friendly."
• "Service at this place was nothing short of spectacular. From the moment we walked through the door, we were not merely guests, but valued members of an intimate dining experience."
• "Possibly the friendliest restaurant on the Cowley Road! Wheelchair accessible with a large, steep purpose built ramp."
• "I had a nice conversation about the food and ingredients. Eventually, I even got a free black tea with lemon from a staff member."
• "The staff were very attentive and nothing was too much trouble."
• "One of my preferred restaurants in Oxford is always a delight to visit. The servers are exceptional, always cheerful and polite."
• "Friendly staff. Food is very nice and the price is good."
• "I popped in here for a wine after a very difficult conversation with someone important. The customer service was excellent, and they were more than happy to seat me for just a drink."

Cons:

• "Only downside was the service time. Took like 45 mins for an order of 2 people."
• "However, we waited for too long for our food to be served. It would be nicer if they can serve faster on our next visit."
• "Service was terrible. They got our food wrong and they kept ignoring our requests every time."
• "Had excellent customer service from the young man who served us on 12th September 2022. Should have asked his name."
• "The service was excellent and the staff were very friendly."
• "Food was great. Service was terrible. They got our food wrong and they kept ignoring our requests everytime."
• "Really frustrated being served canned "dolma" and canned "pilaki" which can be found in any turkish grocery."
• "Not the first time to this restaurant but definitely the worst dine-in experience in Oxford ever."