Akbars Reviews Summary

Service

Pros:

• "The service was excellent. friendly staff and the food was really good."
• "Good food. Bit of a wait but they were very busy. Staff were friendly and the prices reasonable."
• "Extremely efficient staff and very friendly."
• "Loved this place, very nice indeed, good service and when a drink was spilt on table they changed everything."
• "The service was excellent. One of my friends had specific dietary requirements that they happily met."
• "Service was super-friendly."
• "The staff are very friendly and helpful."

Cons:

• "The ordering itself was a bit painful."
• "The staff appeared to be overwhelmed with another large group of customers and so our customer experience was rushed and very poor."
• "Far too many staff who struggled to understand us for our drinks order."
• "Terrible customer service, we waited 2 hours for food, the staff was rude and the food was cold and the full food did not arrive."
• "Great meal spoilt by the managers attitude."
• "Service was friendly but sometimes a bit rushed."
• "The service was really bad, we waited for an hour and still didn’t take our order."

Food Quality

Pros:

• "The cobra is ice cold and the saag aloo is delicious every time."
• "Food was lovely and started being impressed how they pointed out the hand sanitizers."
• "By far the nicest curry I have had."
• "The food was absolutely delicious, with generous portions."
• "The food and service were outstanding. Dishes were freshly prepared and the depth of different flavours was amazing."
• "Really nice takeaway, always fast and brilliant quality with nice meat."
• "The food and service were excellent. I had the chicken Bhuna and the meat was tender and succulent with amazing flavours."

Cons:

• "Was charged extra, errors made in food order and when management approached and questioned was verbally abused."
• "Very uncomfortable dining, very rushed dining and I felt a waste of money."
• "So for £45 worth of takeaway I didn't get value for money, taste and quality of the food,1 out of 5 for this experience."
• "Been 2 days and still feeling sick from the food."
• "The butter chicken was the worst I had ever had."
• "Food wasn't food and when I mentioned it they weren't bothered."
• "The spicy fish starter was dry chewy and stuck in your throat, wasn’t fresh at all."

Ambience

Pros:

• "Atmosphere was excellent and had a thoroughly good time."
• "Very nice place to dine with family. Very elegant decor."
• "Really loved the decor, too."
• "Everything from start to finish was just amazing, the food, staff, the surroundings was just perfect."
• "The atmosphere was nice."
• "Ambience is good."
• "The atmosphere and service is excellent."

Cons:

• "The only thing I didn't like was the coloured LED light strips around the glass panels in the bar area."
• "The restaurant was pricey and food quality and service was poor."
• "It's quite small place to seat and enjoy the meal."
• "It is very popular and it feels like they've crammed in the tables so not much room to swing a cat."
• "Waiters stand over you, which does not give you free comfort."
• "Everything was good except the ambience."
• "Seating very close to other tables and very noisy."

Value

Pros:

• "It was also very reasonably priced."
• "Prices are very competitive but for the quality you're getting, well worth it."
• "Food and drink is well priced, so overall a positive experience."
• "Excellent food for a reasonable price."
• "The food is very tasty I will be back again for sure and would highly recommend them."
• "The food is seriously on point, well priced, huge portions and very tasty 😋."
• "Thank you Akbars for a wonderful evening."

Cons:

• "This place does not deserve any customers, they have a very sneaky way of looting their customers."
• "For what we had, it was expensive...we won't be going back."
• "Drink prices were a bit of an eye opener too."
• "The worst ever experience! We wanted to have some starters, drinks and extras. But they didnt allow us to make the order without ordering a main course."
• "Quantity of food is very less and the dishes doesn't taste good."
• "Food I have tasted better from icelands frozen foods."
• "Way over priced for me and my 7 year old son."

Management

Pros:

• "They even brought the cake out and all sang happy birthday!"
• "Ali G, you sure know how to treat your customers 🤣 we will be in soon - thank you 😘😘😘."
• "amazed by the service provided."
• "Add it to your must visit list...."
• "Couldn’t do enough to accommodate."
• "The staff go out their way to help you and everyone is friendly."
• "Absolutely fantastic service, very friendly and helpful staff that accommodates everything that we asked for."

Cons:

• "Was charged extra, errors made in food order and when management approached and questioned was verbally abused."
• "Terrible customer service, we waited 2 hours for food, the staff was rude and the food was cold and the full food did not arrive."
• "Great meal spoilt by the managers attitude."
• "Worst experience ever. I went with my mother and father who were celebrating their 29th wedding anniversary."
• "Avoid!!!!!! Do not visit! Aggressive manager physically attacked and removed 3 woman only for asking how long until our table as we had booked and had waited over 30 minutes!"
• "Be cautious of deceitful waiters who discreetly add unsolicited drinks and side dishes to your table."
• "We booked a table for six people that was really only big enough for four. All crammed into such a small space."