Hard Rock Cafe Reviews Summary

Service

Pros:

• "Service was excellent as well, very friendly and very quick."
• "Staff was amazing so helpful, friendly and funny!"
• "The service was brilliant and the staff were friendly and engaging."
• "Staff were amazing, accommodating and constantly checking in to ensure I was pleased with my meal and asking if they could accommodate anything to improve my experience."
• "Both our waiters were so friendly and helpful. I couldn't help but smile the whole time."
• "Very friendly and welcoming staff. Service was quick and the kitchen had no problem catering for my no gluten and dairy!"
• "The staff were very attentive and friendly."

Cons:

• "Service charges appearing on bills without being asked first."
• "Booked a table and was told on entry it will get busier later so we will need your table."
• "Her lack of interest in service was appalling."
• "For the rest, our waiter was not much available for new orders."
• "It was very busy which unfortunately meant it took us asking 3 servers and waiting 45 minutes just to get a dessert menu then waited ages for the actual desserts."
• "We went in at 930pm last night, place was about half full but service was extremely slow."
• "Staff are also very annoying at this place, literally stand over you trying to clear plates and glasses before your finished."

Food Quality

Pros:

• "The food was incredible; full of flavour and cooked to perfection the food was timely and filling."
• "Buffalo wings are amazing and the tupelo chicken too."
• "Lovely food cooked very well. Tasty burgers and lovely cocktails."
• "The food was exceptional actually."
• "The food was delicious i got the BBQ bacon, cheese burger was amazing yummy!"
• "Food was delicious - had the shrimp starter and Diablo Burger."
• "The food was really nice, I had the chicken strips, and you can tell they have been homemade."

Cons:

• "Food was lovley as always just one star less as my chicken was on the dryer side unfortunately."
• "I ordered the haggis burger which looked great but was dry and overcooked."
• "The pulled pork sandwich... it just wasn't great. It was run of the mill pub grub with a 4* restaurant price tag."
• "Food was ok but mine was cold and had already took ages so just gave up as I was hungry by this point."
• "The chicken in the ceaser salad was cooked so hard as to be inedible."
• "Nachos to start were absolutely fab, but unfortunately my Main meal wasn't fabulous, I went for the bbq chicken and it was very dry."
• "The food however was disappointing."

Atmosphere & Music

Pros:

• "As a true blue Music Fanatic, I had to come see the Hard Rock Cafe Edinburgh and I wasn't disappointed at all!"
• "Also, let's not forget the epic rock music."
• "The food, service, and atmosphere were fantastic."
• "The atmosphere was lively and enjoyable."
• "As always hard rock cafes have a magical rock atmosphere and this one has it."
• "The place is Hard Rock standard - awesome music memorabilia, good music, a good vibe."
• "The music videos playing around the restaurant made a really great vibe."

Cons:

• "The music was too loud and it was hard to hear speech during the meal."
• "The music included Taylor Swift (unsure about the Hard Rock, seemed very poppy)"
• "I haven't even heard one Hard Rock song playing there.."
• "Only a little disappointment was the music, much of which we didn't know, and felt maybe there could have been more memorabilia."
• "Music on the loud side if you want to have any kind of conversation."
• "Noisy and a bit too close to other tables."
• "It was a quiet night so the atmosphere reflected this."

Value

Pros:

• "It's not the cheapest place you can go, but it's worth every penny, and you'll love everything about it."
• "The price to portion size is amazing."
• "Their food is delicious and affordable."
• "Prices are well worth it for what you get and drinks aren’t too expensive either."
• "Service was prompt, food was delicious, with great portion sizes !! Excellent drink selection and all at a reasonable price 👍🏼👍🏼."
• "Blue light card accepted for a 15% discount!"
• "Expensive, but totally worth it! The food served is very clearly fresh and very delicious."

Cons:

• "After spending nearly £90 on food and drink I came away wishing I had just visited the rock shop and got the usual pins."
• "That’s 1 starter, 2 mains, 1 alcoholic drink and 1 sparkling water…..£70!!"
• "The cocktail I had was SO overpriced for what it was."
• "The kids meal was also very over priced for what it was."
• "Considering the price then it was very poor for me."
• "Not worth the £13.25 cost though 😔."
• "Feeling robbed. Avoid this place at all costs."