wagamama salford media city Reviews Summary

Service

Pros:

• "Staff were friendly and helpful and food came in a timely manner."
• "We went when it was very busy but we still got seated and served very quickly."
• "The service here was excellent. The two waiters were very good, so good job lads."
• "The servers were ALL stellar (we spoke to a few), the service was some of the fastest I've ever experienced at a restaurant!"
• "Max provided excellent, friendly and relaxed service."
• "The staff were incredibly accommodating and a please to speak to."
• "Service quick and really friendly."

Cons:

• "Long wait, then when we were sat down we were ignored and other tables were served."
• "Barely had contact with staff, had to ask for cutlery, after food arrived, still trying to find a waiter to ask for a napkin... finished meal now."
• "Food was okay, however, staff seemed unhappy and I overheard a female manager telling off a member of staff in an unprofessional manner."
• "We dined at this restaurant in a group of 10. We asked them to produce separate receipts with individual orders. All the bills were messed up and the person taking the payment was rude and blamed us for not knowing what was ordered by us."
• "Very slow service. Food for four people were ordered with appetiser. Appetiser was served after main course."
• "Again when trying to get my bill it took some time."
• "Just this minute been here. Two people were in the restaurant. Three of us and me with my registered assistance dog. I asked that we just go sit at our table of choice but we’re denied this repeatedly by the staff member."

Food Quality

Pros:

• "Food and service was absolutely awesome."
• "Their food IS good and their vegan range is massive."
• "The food is really tasty and the drinks are different from the run of the mill."
• "Food was amazing tonight. 18th Jue 22. A mix of vegan and meat."
• "The food itself was great."
• "Amazing food, can't go wrong with wagamama."
• "The food is excellent and never disappoints."

Cons:

• "I already ate Ramen from your menu...I can tell it's one big joke. It's not ramen, it's chicken soup with noodles from Tesco for £10."
• "Food was way too hot, and was very disgusting."
• "Sadly the food was a huge disappointment, and for the price tag and the chain experience; it should be high level and consistent with its other sites."
• "About 60% of our meal was actually worth talking about. My 'hot thai curry' was so bland as to be unpalatable...like they forgot a major ingredient."
• "Staters were fine, but two of the six main courses were not cooked properly with both people were unwell afterwards."
• "Food delshous but samey...drinks 300% overpriced, ILL never go back there folks, what a con almost £7 for a beer...1 measly bottle!!!!"
• "The quality of the food itself was poor, it was severely lacking in taste."

Ambience & Location

Pros:

• "The MediaCityUK restaurant is a bright modern space with lots of seating space."
• "Great location right across from the Lowry."
• "Love Wagamamas, you can't go wrong with it. This one has an especially nice location being at MediaCity."
• "Spacious well laid-out restaurant with some benches, tables and several booths. There's also an outdoor dining area available when the weather's fine."
• "A friendly restaurant at the heart of MediaCity."
• "Lovely location of this restaurant."
• "Wagamama offers a very pleasing experience, not just to the palate but the ambience is also very relaxing."

Cons:

• "The atmosphere can be a bit quiet, it's never really busy."
• "I didn't like the fixed bench seating as I couldn't get comfortable and it pulled my back."
• "With the ability to manage your order, bill and pay on your phone it's convenient, but if you get sat anywhere near the doors or under particularly strong air-conditioning vents you soon feel too chilled / uncomfortable."
• "The atmosphere was very unwelcoming, and there seemed to be a clique-like environment among the staff."
• "The restaurant was too loud, my friend and I could barely hear each other talk which made the experience a little bit disappointing."
• "The place is very loud and busy on a Friday."
• "Unique seating area which acutely brings us closer together as opposed seating people with too much personal space."

Value for Money

Pros:

• "This was mine and my daughter's (3) first time here staff was very helpful with recommended dishes...starter 2 mains and 2 cokes under £30 I couldn't believe it tbh so I rounded it up to £30."
• "The price is quite reasonable."
• "Food came quickly and was lovely and reasonable priced."
• "Five stars for the very nice service☺️ We five people ate here together."
• "Fresh and tasty food, good portions."
• "Great service, gorgeous food, quick service, great for children 5*."
• "Food is gorgeous, we had steak and cod."

Cons:

• "The variety is good but the flavour always fails to WOW and the prices aren't the best."
• "Could be a bit cheaper because main meals do not have much meat added to them but good flavour overall."
• "Can't fault the service and the food, but were do you get off charging £3-50 for a diet coke, £3-50 for a small cloudy lemonade, and £3-00 for a small sparkling water."
• "Drinks are massively overpriced, I mean they are literally robbing you."
• "Really great to see so many vegan friendly options - the portion size and/or pricing of the 'vegan egg' side order was a little disappointing though, as it was £1.50 for the equivalent of half an egg."
• "The only thing I would say is that it is very expensive and though the portions are big it was definitely more 'filler' (ie. Rice, noodles, broth) than actual meat/fish/alternative."
• "But I never have been there without thinking that it’s expensive!"