The Waterside Bar, Rooms & Restaurant Reviews Summary

Food Quality

Pros:

• "The portions were massive, tasty and made from quality ingredients."
• "The food is always 1st class, steaks melt in your mouth."
• "Sunday dinner was amazing and very highly recommended."
• "Only had the burgers but they are excellent."
• "Delicious food and great service."
• "Food was amazing with every course."
• "The food was delicious again for all courses, not one complaint from any of us."

Cons:

• "The food was average."
• "But not very good this year."
• "The breakfast was pretty poor quality, especially the chicken nuggets they decided would go well with the stodgy pancakes."
• "Although the rice tasted a bit microwaved."
• "But the burgers were sadly inedible - both the chicken and the beef were so hard and overcooked that we struggled to cut them let alone eat them."
• "Food is expensive and nothing special."
• "The chips appeared to be homemade but the fish and peas were straight from the freezer!"

Service

Pros:

• "service very good and reasonably priced."
• "Service was good, cocktails were nice."
• "The staff are lovely, there is a good selection of drinks and the food is excellent."
• "The staff were very attentive and did a great job."
• "Dan, Dave and the Waterside team provided excellent service."
• "Always receive a friendly welcome by experienced and attentive staff."
• "Service always good and quick too."

Cons:

• "I don't think we will return, well definitely not at the weekend when the sun's shining anyway."
• "Appalling... When my friends and I complained the Manager's response was as disappointing as the food."
• "Terrible service."
• "Younger staff didn't seem to know what they were doing, took 3 attempts to get them to bring out the drinks we ordered."
• "Seriously short staffed on a busy Bank Holiday weekend."
• "Unfortunately this place is too busy and there is not enough staff."
• "Service was absolutely terrible. Only 2 lads on the bar waited up to half an hour to get served at the bar."

Ambiance and Location

Pros:

• "The atmosphere is so chilled and you don't feel rushed at all."
• "The live music/singer was fantastic and added to the relaxed atmosphere."
• "Beautiful beer / restaurant garden."
• "Nice views, easy access to several walks."
• "Great little canalside spot! Outdoor seating in the sun and with shade available."
• "A beautiful spot by the Canal."
• "This place is just lovely, wonderful setting too along the canal side."

Cons:

• "My only gripe is the entrance it sometimes becomes a bottleneck as the bar and the toilets are in the same area."
• "Atmosphere scored 3 due to late time that I frequented the bar."
• "The presence of a group of screeching inebriated women at the bar. Not appreciated."
• "Only downside was a lot of people outside almost put me off Going in."
• "It was chaotic and the staff seemed all over the place."
• "When our roast came the veggies were rock hard so sent them back."
• "The table we was put on was right in the corner near the toilets where everyone was queuing on top of us and around the table."