The Old Orchard Reviews Summary

Food Quality

Pros:

• "The food was on point as the best we’ve ever had there."
• "The food was amazing."
• "Food was well made and was surprisingly well priced."
• "The food is consistently very good."
• "The food was lovely I had The pie and chips And it was really good."
• "Decent well cooked food that was tasty!"
• "Food very tasty and plating looking good as well."

Cons:

• "Hake was overcooked."
• "Roast potatoes had very hard outer crust - ? left over from lunch and re-heated."
• "The oil used for the fried squid must have been used a million times how dark the frying was."
• "Avoid it unless you like compressed, dense, tasteless and dry sausages."
• "The thai green curry was a let down."
• "The roast beef was undercooked and chewy."
• "The chicken which looked lovely was very dry & needed some help to swallow."

Service

Pros:

• "Staff were so lovely and accommodating."
• "The staff couldn't be more helpful."
• "Staff and service was excellent!!"
• "The staff are extremely friendly & helpful."
• "Great service by friendly efficient staff."
• "The service was exceptional; friendly and professional."
• "We were served by a lovely waitress who was very attentive."

Cons:

• "Absolutely ridiculous. We ordered a simple steak burger and fish and chips. Waited 50 minutes and it still didn’t arrive."
• "Orders taken but not listened well either as at least 3 mistakes made and not good."
• "Unfortunately after 45 minutes when the starter arrived it was cold."
• "Service was poor seemed to be forgotten had to ask for drinks all the staff were young and inexperienced."
• "Service was poor, I'd put it down to them being understaffed."
• "Management should take into account when to employ more staff, especially if it is supposed to be a nice weekend."
• "Service was shocking, all roast dinners were served cold and bland."

Ambiance and Location

Pros:

• "The view is beautiful!"
• "Wow. Even in the rain the views are beautiful."
• "Great views. Dog friendly."
• "Location, location, location. Notwithstanding the good food and drinks selection, the view over the Colne Valley lakes makes this an absolute summer essential."
• "Lovely looking building with some perfect summer views over the lake."
• "The clincher is the decor inside and the views outside."
• "It's in a picturesque location."

Cons:

• "The sign is also not lit at the beginning of the road so unless you know where this place is, it's easy to miss out if you are driving."
• "The road where it is however is in total darkness at night, scary and very dangerous to walk, literally no lighting."
• "However the entire pub including outdoor is in need of a serious refurbishment."
• "One thing really puzzled us: we booked a table in advance, when we arrived we had to join a long queue starting at the outdoor patio to the bar."
• "Toilets 🚻 (male) were awful upstairs with urine and toilet paper all over the floor."
• "The tables there were terribly dirty."
• "Used to come few years ago. A little bit disappointed because the view has changed."