Swan & Bottle Reviews Summary

Service

Pros:

• "Staff was very professional, attentive and lovely sense of humour."
• "The staff were patient and helpful, and the atmosphere was great."
• "The staff were very friendly and accommodating, and got us seated straight away."
• "The staff were all lovely and very attentive."
• "Staff so kind and friendly, makes for a lovely atmosphere."
• "Great service from all staff very attentive."
• "The staff are friendly and efficient."

Cons:

• "Staff were so rude and had a lot of attitude, don’t question a professional chef on how to cook a ‘Camembert’!"
• "The service tends to be quite slow, little presentation to the drinks."
• "We didnt get seen to at our table for 45minutes to take our drink orders."
• "Staff ignored us for a good 15min."
• "The time it took from being seated to someone coming over to take a drinks order was well over 30 mins."
• "Service can be slow."
• "Service was not great, food mediocre."

Location & Atmosphere

Pros:

• "We sat outside by the river however, inside was also beautiful with air conditioning."
• "This is one of Uxbridge's longest running establishments, with decent pub garden at front and inviting and warm interior throughout."
• "Overall, the atmosphere is nice and cosy."
• "Just like the village where it is placed, it is a corner of heaven."
• "We were sat near the canal so the view was nice."
• "It's nice by the river."
• "Plus the canal side location is nice a peaceful - highly recommend this pub for dinner & drinks."

Cons:

• "This place has so much potential but looks a bit tatty and unloved on the outside."
• "It was quite noisy outside."
• "It looks like it's a great location, but it's not really - as it's just off the main road."
• "The outside has an old pub feel and the inside is updated and quite nice."
• "The garden is on a busy road so quite noisy."
• "View would be nice of the river if it were not for a giant ugly tower block opposite."
• "There's something a bit miserable about the place. There's no atmosphere whatsoever."

Food Quality

Pros:

• "Food went above and beyond our expectations."
• "The food was delicious, the staff were patient and helpful, and the atmosphere was great."
• "The food was really good."
• "Really delicious food, interesting vegan options and great value for money."
• "The food arrived quickly and was excellent."
• "The food was very tasty."
• "Food was very tasty and our waitress was excellent would 100% recommend."

Cons:

• "Poor food - worst fatty pork belly, no attempt at crackling, soggy roast potatoes and vegetables we have been served in a long time."
• "The sea bass had not been seasoned and was bland."
• "The food, however.... I had the burger, and it seemed quite like a Rustlers Microwave burger."
• "Steak was too red and tough puddings were awful Eton mess with pancake really."
• "The food could have been better - the signature burger was dry."
• "Food very mediocre, mostly out of a freezer."
• "Very disappointing food. I had the feta on flatbread. A few tiny crumbs of feta, about 12 pomegranate seeds."

Parking

Pros:

• "Had to pay for parking, but then it was deducted from the bill."
• "Free parking for paying patrons."
• "Make sure you do the parking as you go in, you get it refunded."
• "Parking on-site with being able to claim the parking charge back when you spend a certain amount in the pub."
• "Parking can be awkward and refundable with the pub."
• "Disabled parking available and accessible entrance."
• "Large car park. Disabled access."

Cons:

• "DO NOT PARK HERE! They have recently changed their parking rules so you have to pay for parking."
• "The only downside is the new parking regime is not visible and whilst paying and parking is not an issue the payment coming off the final bill doesn't make sense."
• "Despite having registered my vehicle for parking at the bar. I have now received a parking charge notice."
• "But what let's it down is the parking is no longer free."
• "BEWARE OF THE CAR PARK FINES!!!"
• "I now have a parking fine for £100 £60 if paid early !!!!’"
• "Parking situation is terrible!! Pay to park and claim it back if you're a customer, but not if you use the app."