Coy Carp Harefield Reviews Summary

Atmosphere

Pros:

• "We enjoyed the magician... a nice touch and the live music rounded things off nicely."
• "What a beautiful location."
• "Amazing atmosphere and excellent food, definitely worthy of a 5-star!!!!"
• "The atmosphere was awesome and I definitely liked that you have a very modern style to the pub."
• "Beautiful canal side pub so you walk in off the canal through the gardens into the cool, pleasant interior."
• "Lovely place... Doggy friendly inside too."
• "Wonderful restaurant based near the canal, entrance over wooden bridge brings you into a warm homely bar area."

Cons:

• "PLACE WAS REALLY DIRTY. WE SAT OUTSIDE, THE GRASS HAD NOT BEEN CUT, FILTHY TABLES! DIRTY GLASSES AND CUTLERY LEFT ON TABLES."
• "The outside seating area was dirty looking, it looked like it needed a good jetwash and sweep."
• "I was totally distracted by the litter and amount of cigarette ends around."
• "I think they need to re-name the venue 'The Cobbed Corpse' since everything you look at is covered in cob webs and it looks like it has been left untouched for years."
• "The floor could have done with cleaning and the fire had died hours ago already but staff were just hanging around waiting for us to leave."
• "Several tables outside were not properly clean even though it wasn't busy at all."
• "The area was a bit messy. Lots of plates lying around from previous customers and other litter on the floor."

Service

Pros:

• "The warm welcome by the host & service by all the staff were just excellent - very friendly, polite, attentive & nothing is too much always with a smile."
• "We have eaten at the Coy Carp a few times and we have been lucky enough every time to be served by Elliot, who is always brilliant, great with recommendations and very friendly!"
• "The service was superb. From the minute we entered, all staff were very attentive."
• "Service was amazing. Very friendly and helpful."
• "The staff were friendly, quick and efficient."
• "Service was great, ordered drinks arrived quickly, waitress was friendly, efficient polite and helpful."
• "Staff are lovely and very attentive too."

Cons:

• "Service overall was very slow."
• "Ordered a drink, paid for it and the bar tender walked away to show someone to a table."
• "We weren't advised of the multiple menu items not available until we decided to order them."
• "The guy bringing our food & drinks, definitely needs abit more training.. not very attentive & seems less than interested."
• "They had 2 bar people; they don’t serve in rotation of customers! Too few staff; badly run."
• "Service was a little slow I think due to lack of staff."
• "The service was very mediocre."

Food Quality

Pros:

• "The food is very generous in size and good value for money!"
• "The food was good quality."
• "Food was good and served quickly."
• "By far the best roast dinner I've ever eaten at a restaurant/pub."
• "Delicious food!"
• "The food was tasty."
• "The food was great."

Cons:

• "No mustard very annoying ran out."
• "The food the pitta bread was hard and cold. The sport belly was chewy and the other thing was burnt."
• "The fishcakes were very poor with a starter sized portion, that had obviously sat under the hot lamp for a while waiting for service, which had rendered them lukewarm and dry."
• "Really poor food, especially the roast dinner (chicken)."
• "The food was ok to eat, not hot but warm."
• "The food was very bad we had CHARGRILLED CHICKEN NOURISH BOWL and 2 pints of Estrella."
• "The food wasn’t great. We had a roast! The beef was very fatty and cut far too thick and the roast potatoes were frozen!"

Cleanliness

Pros:

• "Setting very clean and tidy."
• "It's really friendly, nice place to dine."
• "Clean, covid safe and the staff are so helpful/friendly."

Cons:

• "The wine glasses on the table were not very clean, one had a big lipstick mark on the rim."
• "Table was very sticky and we had to ask to be moved."
• "The salmon which was very bland as where the potatoes."