The Horseshoe Reviews Summary

Food Quality

Pros:

• "The food is very tasty and good value for money."
• "Food is absolutely lovely. Really tasty and well cooked."
• "The ribs were supper succulent and the bones just fell off with no resistance."
• "Food brilliant, huge portions great value for money."
• "Food was very good with substantial portions."
• "The quality of the food was great...the salmon was delicious and the steaks cooked to perfection."
• "Everything was delicious and the portions were huge!"

Cons:

• "Also the coleslaw looked like it had been left outside for a while so I didn’t eat it."
• "Beef, dry as a shoe sole, dishes looked like microwaved."
• "The roast let them down yet again. Roasted potatoes are dry and cauliflower pots were raw. Parsnips burnt and not much portion on the meat."
• "The gravy wasn't to my liking, as it didn't taste of meat juices more like a gravy made with granules."
• "The food doesn't warrant the price. On our table the ribs were popular, the burger was v v average and not worth the price and was over cooked."
• "The vegan Katsu Curry is with a miss though, bland and tasteless."
• "Unfortunately a lot of the chips were bad with black on."

Service

Pros:

• "Service is always polite, friendly & quite quick."
• "Our servers Anne and Grace were amazing and able to answer any questions we had and gave great knowledge of the menu and drinks."
• "The staff are always very pleasant even if it is busy."
• "Very friendly helpful staff."
• "Staff were efficient and polite."
• "The service was really good and they made us feel so welcome."
• "Service was good and the food was great."

Cons:

• "It was extremely noisy due to a table of 4 customers that managed to make more noise than everyone else put together in the restaurant part."
• "The food was very late."
• "The initial order taking took too long."
• "Waiting service poor."
• "Needed to call staff over to enable us to order our desserts."
• "Service not great as food took hour and half to come and and kids were getting fidgety."
• "It was extremely difficult to get someone's attention."

Atmosphere & Decor

Pros:

• "Large dining pub very well laid out and pleasant cosy decor."
• "The Horseshoe is one of those places where you can sit outside on a summer's day and enjoy a drink and a catch-up with old friends."
• "The venue is beautiful and has a great atmosphere."
• "Lovely pub just off of the green in Warlingham."
• "Great atmosphere and good food!"
• "An amazing place with a great atmosphere & the perfect mix between pub and restaurant."
• "Such a beautiful pub. Very clean."

Cons:

• "The only downside was that the men's toilets absolutely stank of urine."
• "The ladies toilet floor was swimming in puddles of water."
• "The bar area could do with a makeover."
• "Nothing sadder than a pub with no beer."
• "Used to be a classier pub but not anymore."
• "The conservatory makes a nice venue, particularly for families or large groups."
• "It was freezing in the conservatory where our table was so we were all cold."

Value for Money

Pros:

• "Using the Barons card makes it very affordable."
• "We thought the food was good value and well presented."
• "Good value for money."
• "The Horseshoe carvery is excellent value for money. The joints on offer are succulent and taste like old fashioned meat with flavour."
• "Very good value with 33% offer."
• "Meals are of very high quality and suitable for all."
• "Lovely food at reasonable prices."

Cons:

• "The only reason I'm not giving 5 stars was the starters (bar nibbles) were a little small for the price."
• "The prices here are NOT cheap, ours was around £95 for 4 adults."
• "Expensive coke."
• "Little expensive."
• "Gastro pub prices and friendly staff but the food doesn't warrant the price."
• "It was a little expensive for what you got and unfortunately the burger was a little dry."
• "The price charged for a pint of diet coke (£4.25) is, however, outrageous and isn't shown on the menu."

Parking & Accessibility

Pros:

• "There's a good amount of parking round the back of the pub too."
• "Car park was full but parking is easy on nearby side streets."
• "There is loads of parking and a bus service if you want leave the car at home and go for it."
• "Great location, nice pub with good amount of space."

Cons:

• "Car parking difficult to get around, space between vehicles not adequate."
• "Parking on road in end. Nice looking pub, sunday roasts were filling, little expensive, not happy with have been scalded by meal."