Plough Inn - Pub & Carvery Reviews Summary

Atmosphere & Service

Pros:

• "What a pub!!! The staff are friendly and all work really hard to create a great pub atmosphere."
• "Staff pleasant and helpful."
• "The management has really done well turning this pub around well worth the visit."
• "The staff were the big selling point for me, such genuinely kind people."
• "The staff are very friendly and kind they always check up on you to see if you are alright."
• "Staff friendly and welcoming. Fantastic food, Fantastic service."
• "The staff here are amazing! Especially the Landlady!"

Cons:

• "We were told we would have to wait an hour for a table and the staff member was very rude and not very helpful."
• "So we made our way up to basically to be greeted with a rude unhelpful member of staff who claimed she was the Manager."
• "One member of staff I had not seen before, a lady, was very rude."
• "Teenage staff running the place that think it's best to stand and chat!"
• "No staff to be seen all hiding in the back kitchen."
• "Staff was rude the children was told off multiple times for just standing around our BOOKED TABLES."
• "The 1 star is for the wacky wearhouse! Rude staff not allowed to take food in."

Food Quality

Pros:

• "The food is outstanding cooked to perfection."
• "Came in on Saturday for Carvery, the food was fantastic as always! Plenty of veggie options and perfectly seasoned."
• "Stunning carvery! Plenty of choice, especially on a Sunday."
• "The food was very nice and very big you get a great deal with the food as it is so big."
• "Carvery was very nice !!"
• "Food was absolutely unreal, great portion size and cheap as chips."
• "Food was brill nice n hot meat was tender n veg was lovely n a bit different!!"

Cons:

• "The kids meals were not great either."
• "The meals were disappointing... Meat burnt on one side and portion of chips and veg was poor."
• "Visited yesterday for food, had carvery which was mainly burnt potatoes and burnt parsnip, not 3 meats available as advertised."
• "The food is poor... Had a mixed grill that was cold, Carvery that only had beef and that was tasteless."
• "The meal was disgusting, chips full of grease that ran out the chips as you take a bite, made me feel sick after!"
• "Normally the carvery food is well cooked and tasty but today, we both found it to be undercooked."
• "Ordered the chicken skewers and the first portion was undercooked so sent them back, the next lot served were still pink and raw in the middle!!"

Cleanliness & Maintenance

Pros:

• "The venue was also clean and tidy."
• "Really clean with great safety measures in place."
• "Everything spotlessly clean."
• "Nice tidy clean pub/restaurant. Welcoming, organized friendly well-informed staff."
• "Cleanliness is excellent."
• "Tables well spaced out and the pub was nice and clean."
• "The carvery is lovely such a good choice of veg."