Address: St John's Rd, Whitstable, CT5 2RY, United Kingdom
Phone: +441227207107
Rating: 3.9
based on 175 reviews.
Accommodation
Pros:
"Accommodation great. Clean with good prices."
"Nice clean well appointed caravan, could have been cleaner."
"The caravans are very clean and it's probably the best part of the holiday deal as they look very modern."
"The caravan was clean with new fittings on the sinks and bathrooms etc... The bed was quite comfy and had fresh linens as advertised."
"The caravan we hired from air BNB was lovely."
"The caravan they rented was very nice. Well appointed, equipped, and clean."
"Stayed for a week in a camping pod during the heatwave. Pods were great, very cosy and comfortable."
Cons:
"We had our holiday here a few times, but thought this time not so clean the caravan was lovely but the clubhouse was dirty."
"The pod was not clean, dust, dirt, ants on tables."
"The arcade was small and rubbish and not filled up for the weekend people, most of the machines were broken."
"2 caravans were dirty, dirty linen, dirty shower in 1 just not anywhere near the standard of over sites."
"Admitted we were given a caravan 2 downgrades from our initial reservation, a Gold Plus to a basic Silver."
"Cleaning wasn’t fantastic - arrived to crisp crumbs everywhere."
"The pod wasn't clean, the dust around the edges and under the beds was thick, cobwebs above the door."
Staff and Service
Pros:
"Loved how friendly staff were, always happy to help."
"The receptionist was lovely."
"The staff were friendly and helpful."
"All of the staff were really helpful, amazing, fabulous and friendly."
"Wonderful polite and helpful and friendly staff."
"Very friendly staff here, we had a wonderful stay here."
"The entertainment provided by Dave and Ashleigh was much appreciated, too, as was the friendly bar staff."
Cons:
"Be very careful to pack all your belongings! I left some clothes in the wardrobe and rang reception first thing in the morning so that the cleaner could collect the items before the next occupant arrived.. Yet the items are unavailable due to THEFT!!!"
"The employees were no where to be seen."
"Staff not very friendly."
"The staff that came with park holidays have obviously never had any training in customer service."
"All the staff had an attitude problem, never friendly and very rude, like they could not be bothered to be there."
"Went and spoke to reception staff that had no customer care talents and a couldn't care less attitude."
"Unfortunately the service from the waiting was totally unprofessional, uncaring and unnecessarily rude would not recommend eating in this establishment."
Facilities and Amenities
Pros:
"Nicely set out garden area and bar area."
"Club house & bar serves good variety of drinks."
"Good selection of caravans and lodges for purchase. Clubhouse and swimming pool to chill down."
"Great facilities and you really couldn't be any closer to the beach."
"The showers were push button, powerful enough and warm-hot temperature; lovely."
"We used the pool which was clean, warm and a good size with children's pool. Lifeguard on duty."
"A very popular site opposite a very quiet beach clubhouse entertainment rental caravans situated in a coastal village several eating houses and restaurants a short walk or car ride away as are 2 major super markets all you need for a good summer holiday to keep families fed and entertained."
Cons:
"The toilets (shared) were not refilled with hand wash from the Thursday I arrived to the Saturday I left."
"Toilet and shower were really smelly."
"The arcade was small and rubbish and not filled up for the weekend people, most of the machines were broken."
"The arcades are a JOKE, half of the machines don't have plugs!! Most of them are run down and don't work."
"The showers and toilets are in a metal cabin type box, which are not great to use and there is no washing up room."
"The food served in the pub wasn’t nice, we had one meal there. The coffee tasted like water."
"The entertainment was not very good, horse racing, card guessing game, karaoke limited."
Location and Views
Pros:
"Beach is stoney but it’s a nice view."
"So close to the beach and was very easy to find."
"No direct view due to the sea wall, but absolutely fab walking the promenade."
"Right by the seaside. Nice to sit and look out at the offshore windwills early morning."
"Still has lovely view from beach looking towards Hampton / Herne Bay."
"In a wonderful location, right by the sea."
"Location next to the beach is superb."
Cons:
"It's ok if you like ghost towns as it seems you see the owners of the caravans during the day and then at night no one turns up at the club house for the bingo."
"Pod close to the clubhouse and noisy at night."
"No Seaview Jeremy Kyle Site."
"Run down, unruly kids, not enough for the kids to do."
"Not the greatest site I have ever stayed at. We wasn't made to feel welcome."
"Awful place would never go back full of riff raff."
"No entrainment for kids or clubs, so very boring when is raining."