Address: Lower Lickhill Rd, Stourport-on-Severn, DY13 8RL, United Kingdom
Phone: +441299871041
Rating: 4.6
based on 432 reviews.
Staff and Service
Pros:
"Jenny and Andy so helpful just brilliant 👏 a truly wonderful time with our family on their 1st outing."
"The staff were always easily available to help with questions as we're first time guests and caravaners."
"The staff there were very helpful and welcoming and constantly doing jobs around the site to keep it to a high standard."
"Wardens were welcoming and helpful. Everything undertaken with a smile."
"The biggest plus though were the staff, Amy and Tom - couldn't be more helpful and clearly enjoyed their job."
"The staff… Fantastic! Happy, friendly, couldn’t do enough to help."
"Staff very welcoming and helpful."
Cons:
"The people who manage/look after the site are the most disgusting people I have ever met!"
"Lovely camp site but the wardens are awful got no customer skills whatsoever your frightened to breath even in your caravan."
"The toilets were disgusting."
"So disappointed would not return."
"We booked months ago and we told you we were travelling with family and asked for pitches beside each other This we did not get."
"Hornets around and inside the wash room at night times."
"Very expensive for what you get compared to other sites."
Facilities and Cleanliness
Pros:
"Lovely well looked after site, staff very friendly."
"The site was immaculate and beautifully kept."
"Facilities are excellent, lovely setting surrounded by trees, beautiful lake with water features and swans."
"Toilets and showers are always spotless, with family and disabled facilities."
"Facilities were spotless and well maintained."
"The grounds to this place is kept pristine, toilet & shower rooms always nice a clean 5*."
"The toilet and shower block was kept clean and they had plenty of hot water even at busy times."
Cons:
"Perhaps the showers could be improved. Everything absolutely spotless but the temperature of the water is a little on the low side, and not much pressure."
"The toilets are incredibly dark in the day. Showering in the dark is not great."
"There was no clubhouse or shop for supply's if ran out."
"No shop onsite."
"The shower curtains are too thin and narrow and so our clothes got wet."
"Wifi is a voucher you can only use on 2 devices with the same name ie Samsung."
"Only 4 showers, which I’m sure when the site is full would be very busy."
Location and Environment
Pros:
"A lovely, well maintained site with a good walk into Stourport along the river."
"Enjoyed our pitch with electric and water supply quite near the facilities."
"Great sized EHU Pitch with beautiful surroundings and by the river as requested."
"The overall setting and proximity to the river was great."
"The site is in a great location - with a beautiful town either side to visit on foot or by bike."
"Overall environment is peaceful and family friendly."
"The site is immaculate, clean, tidy, extremely well maintained outside - gardens/grass/ponds/fencing/kids play area etc."
Cons:
"Field across the river held a music festival on our arrival day and was thumping mega loud music until one o'clock in the morning."
"Down side there was someone on the other side of the river playing loud music till 1130 Friday night and 2 am Sunday morning."
"Loud music from an illegal rave on the Saturday night, please note the rave was not on site but nearby."
"We particularly disliked the constant droning noise of the lawn mowers."
"A little loud between 9-11, we have a toddler who goes to bed at 8, difficult to settle her with the noise."
"The only criticism we had during our stay was the continual walking across our pitch as a short cut by inconsiderate parent's and their children."
"Not an easy walk to Bewdley, footpath is unlevel and overgrown do not recommend to all but ramblers!"
Value and Additional Costs
Pros:
"Free WiFi but didn't really work, can't complain for free though!"
"Free WiFi for 2 devices."
"For a large site it was very quiet, we usually go for tiny sites for this, but low season we will definitely return here."
"Very good, will definitely go back soon."
"We will definitely be back."
"Will definitely be returning."
"Been twice and will no doubt return."
Cons:
"Additional costs of £3 per dog per night which adds up when you have 2 dogs and consider staying a week ie extra£42 for dogs???"
"The electricity is apparently 10amp but seems to trip out very easily."
"We had a grass pitch electric on the campsite for £114. Riverside was £105 for electric...?"
"if i am really pushed its the £2 a day charge for a dog."
"Paid £3 a night for dog. What are we paying for. I would have expected a dog wash facility at the very least. Showers could be better."
"The electrics kept tripping if we had more than one thing plugged in."
"10 amp fuse on yellow 9 kept tripping maybe 16 amp would be better."