Trinity Leeds Reviews Summary

Shop Variety and Selection

Pros:

• "Massive selection of shops available, something to suit everyone."
• "Great selection of shops and restaurants."
• "Trinity Leeds has most of the big brands."
• "The shopping centre features over 120 stores, including popular brands such as Apple, H&M, and Zara."
• "All the top high street brands of clothing."
• "A huge variety of stores and various places to eat for both sit down meals and quick snacks."
• "All major retailers can be spotted here."

Cons:

• "Shop lifting capital of the world."
• "Has plenty of places to shop and eat but can't help but to feel it is full of chain businesses."
• "The variety of shops is okay, but sometimes I feel there's nothing new and I'm just going around the same shops every single time."
• "But it doesn’t have that many shops inside there are other shopping malls near it that have more shops."
• "All the usual High Street brands, which increasingly means empty units."
• "Needs more independent shops rather than the usual big chain shops which are in every mall around the country."
• "Too many covered up retail units, options of availability are getting sparse in here compared to when it first opened."

Accessibility and Navigation

Pros:

• "Clean and easy to navigate."
• "Accessible through train and bus."
• "Very close to railway station. And very much reachable to most of the attractions in Leeds."
• "Great location with only a short walk from the train and bus station."
• "Accessible from all areas of the city centre."
• "The location of the shopping is very close to Leeds Railway and Bus Stations making access a doddle."
• "Advantage is that it’s centrally located as well has access from 3 sides making it convenient to hop in."

Cons:

• "But the parking is horrible. Such a narrow space to navigate your car."
• "Very confusing place as built on several levels which have exits on to different streets."
• "The whole place is an absolute pain to navigate."
• "Lots of shops but always get lost! Odd layout with escalators going odd directions."
• "Getting from floor to floor isn't always easy as the escalators are badly positioned and the lifts seem to be hidden away."
• "The layout is just a bit confusing since you will not be able to tell if you've seen it all."
• "The layout can be confusing because of multiple ground floors, sloping floors and multiple exits."

Food and Dining Options

Pros:

• "Food court 'trinity kitchen's is superb, world foods (various outlets) Street food / market style, well priced and delicious."
• "The food court on the upper level, Trinity kitchen is really good."
• "Trinity Kitchen is a must 🙌🏻 So much variety to grab some food from independent stalls and refreshing not to see branded rubbish fast food places."
• "A wonderful selection of places to eat on the first floor in the Trinity Kitchens."
• "Follow signs to trinity kitchen and upper level for great street food from around the world."
• "Trinity Kitchen offers multiple cuisines and plenty of seating."
• "Best bit is Trinity Kitchen which serves up global cuisine some guest street foods available, regularly changing."

Cons:

• "Very poor and frustrating in Mexican restaurant, only after been shown to our seats and given menus, then came to order was told they had no beef or tuna for any of the dishes that had them as an ingredient."
• "Don't come here expecting to eat at any of the restaurants - they are all closed except The Alchemist (massive queue) and Franco Manga (virtual queue)."
• "Turning more into a food court with a mixture of good to middling places to eat."
• "Trinity kitchens is good only if they have all the food there."
• "We been looking for restaurant but nothing much choice for my wife cos she is fussy food."
• "Breakfast is a little overpriced since there is no buffet, you can only have take away boxes."
• "The only flaw is that the xmas market isn't all in one place which makes it difficult to get around if you struggle to walk much."

Facilities and Services

Pros:

• "They have disabled toilets, family bathrooms and nursing rooms along with regular bathrooms."
• "Staff I've dealt with are polite and always seem genuinely happy to help."
• "Staff really helpful in ensuring I had access to scooter before I arrived."
• "The centre is well-maintained, and the staff members are friendly and helpful."
• "Always clean and friendly staff on hand to help, excellent for accessibility too with plenty of disability friendly toilets and lifts/entrances."
• "They offer mobility scooters for those who need them to use in the shopping centre."
• "Particularly appreciated the provision for parents with ample space and facilities for caring for a young baby/toddler."

Cons:

• "The only reason for the loss of one star is that the security staff let it down."
• "Today the score is low because just one of the moving elevators was out of action and blocked off this caused a huge problem."
• "The queue for the lift was long and crowded."
• "We had to queue to get into the lift."
• "Not happy having to avoid cycles and scooters with wheelchair in pedestrian areas."
• "The toilets are all badly placed."
• "The bathrooms are on the top floor which can definitely be a trek."

Atmosphere and Design

Pros:

• "I love coming here at Christmas especially as it is always well themed with beautiful lights and Christmas music."
• "Love it here at Trinity! ever since it was built it has been a glorious place to go shopping."
• "A beautiful shopping center, with a wide variety of popular shops and eateries."
• "Absolutely amazing shopping centre in terms of appearance, sunny weather meant it looked stunning."
• "The building has a modern vibe to it."
• "The shopping mall is very nicely designed. Nice atmosphere. Many open spaces."
• "The Trinity Centre is a beautifully designed and relatively new shopping mall in Leeds."

Cons:

• "Drafty and surprisingly crowded shopping precinct."
• "Can get busy but seems to be a popular place now in Leeds."
• "The only problem is that it has an open roof so it's already cold inside."
• "Dark little corners smelled of urine on the ground floor."
• "I find the general feel of the place somewhat disjointed and 'cold' like a 70s shopping centre."
• "The design is a bit weird, with the open cover."
• "But so cold in winter!"

Pricing and Value

Pros:

• "Nice variety of shops that anyone can afford."
• "You can access products from premium brands to low cost with ease."
• "Parking charges are reasonable too when compared to everywhere else in Leeds city centre."
• "Products from food items to clothing is available in different shops within reasonable price."
• "We loved being able to choose different types of food. Good food without being too expensive."
• "Every kind of stuff is available under one roof... along with parking facility!!"
• "The selection of shops is very good and the prices are competitive."

Cons:

• "Car parking is an extortionate price at £2.50 per hour so if you can where possible park elsewhere or use public transport."
• "Parking is very expensive however."
• "A cinema that is extremely expensive."
• "We had difficulty finding car park. Instructions to it not accurate and expensive."
• "The parking, which can be expensive."
• "Some shops rather high end with exclusive prices to match!"
• "All slightly expensive."