Address: Watling St, Burbage, Hinckley LE10 2JQ, United Kingdom
Phone: +441455615408
Rating: 4.4
based on 448 reviews.
Service
Pros:
"The service was spot on, even with a large group we weren't waiting hours."
"Service was brilliant, staff were so good and understanding when the baby started to cry."
"Really fab experience overall. Service was kind and helpful throughout."
"Really good experience. Sat quickly, perfect amount of time to order drinks and food."
"The team were all very attentive and always ready to help with recommendations."
"Service was excellent by Olivia who took her time with us and recommended things from the menu."
"Promptly met at reception podium. Very informative wait staff."
"Fantastic.. Excellent service. Food was 5 🌟.. Waitress was welcoming."
Cons:
"The service was TERRIBLE. She rushed us to place our food order, which we did under duress."
"Poor service, I had to ask another waiter 4 times if he could locate our waiter as we wanted to get served."
"Service was slow in the main however we did come at peak time on Saturday evening."
"Staff need to be more customer conscious (not the waitresses) mainly in the bar area."
"Waited 20 minutes for first drinks order and over 40 for second."
"We had a £50 gift card for a Xmas present so finally booked to eat here. Being foodies and big meat/steak eaters we were excited. ... Service was good, little slow."
"Service and food really good, every member of staff we dealt with was polite and professional, steaks were amongst the best I've had. Hard to suggest improvement as it was a fault free visit and just wished I lived closer."
"Very expensive for what it is. Steak wasn't particularly amazing, nacho starter cold and unpleasant."
Food Quality
Pros:
"The food was lovely, and the lunchtime menu represents bloody good value."
"Overall, great food, great service."
"The beef dripping sauce is lovely too, so a bonus point for that."
"Good solid Millers and Carter's Chain steak restaurant - I do like it here."
"Miller and Carter rarely disappoints and this time I chose to go for the dirty burger over a steak."
"The food was absolutely faultless. I’m not a massive fan of turkey! But this was cooked to Perfection!"
"Food was lovely my partner enjoyed his while it was hot and mine was still juicy after being under the lamp."
"The food was of the usual high standard we would expect from a Miller and Carter steakhouse."
Cons:
"I would never go back to another Miller and Carter. Overpriced steak, drinks, and bad customer service—no ta."
"I just think the whole thing was rushed. Starters came in about two minutes and mains about five after we’d finished the starters."
"The steak I ordered was delivered well done (I ordered medium rare), it was fixed incredibly quickly and when the correct steak was delivered it was fantastic!"
"However, when the mains arrived what we had ordered had been substituted for something else, which was horrible."
"The food was absolutely amazing we enjoyed our meal the only thing I found unnecessary was the wedge of lettuce."
"My partner ordered medium and it came rare."
"The steak was nice but the Starter had stale bread and replacement didn’t come in time before plates collected for main course."
"Had a ribeye steak. All fat and gristle. I could not eat snack of it."
Ambience and Environment
Pros:
"The place has been done out a lot since it was the harvester."
"They have good parking at front and side and a covered outdoor seating area."
"Lovely place, with good atmosphere. Nice outdoor seating area."
"Really impressive visit tonight. The quality of the service is some of the best in the industry and sets the bar for all other chains."
"Amazing food and top notch service. Our server, Leon, was absolutely incredible."
"Great - Very impressed when we first walked into the restaurant. The floor to ceiling wine cabinet's gave the establishment a very classy ambience."
"The restaurant is very spacious with lots of tables so no problem for sitting and the interior is really nicely decorated with a formal-modern look, heavily bovine themed."
"We visited M&C for a pre-Christmas get together. We have visited this restaurant many times with no issues."
Cons:
"It's all a bit squashed at this Miller and Carter compared to other branches, definitely had that 'sardines-in-a-tin' kind of feeling."
"The food is good but not really worth the high amount they ask for."
"Service was a little slow in the main however we did come at peak time on Saturday evening."
"We were put off off miller and carter when we went to Northampton on our first time. Never went again until we passed here."
"Good experience in the main, however both me and my wife were very clear in wanting well done steaks and when they arrived they were medium/ medium well so we had to wait quite a while again for them."
"Never again will I be spoken to in this way again. As a pregnant woman I needed well done meat for the safety of the baby."
"After entering, and asking for a table to an empty restaurant, we were looked up and down and obsessively to suit their dress code, myself and teen boys choose to dress smart with a mixture of sport brands."
"It was okay. Not the ambience we were expecting for Miller and Carter. We thought it would be more sophisticated, not the usual visit to the local pub."