Fishcotheque Reviews Summary

Food Quality

Pros:

• "Food: 5/5 best fish & chips I've ever had. Everything tasted delicious and fresh."
• "Lovely fish and chips, flaky cod with crispy batter."
• "The haddock is quite lovely... The fish is juicy and fresh. The batter is thin and super crispy without being greasy."
• "Delicious, fresh, tender and juicy fried cod. The best cod I’ve EVER had."
• "The fish was fresh, crispy and very tasty."
• "The fish is traditional full fillet, hand dipped and fried. Very good."
• "The fish is lightly fried not greasy tastes fantastic and chips are not greasy and fried to perfection."

Cons:

• "The food was really bad. And it hurts a lot to say stuff like that, but the fish tasted like the Thames."
• "Fish was a bit smelly, ordered cod but was overcooked and flaky."
• "Fish was good, chips were dry and tasteless."
• "The fish and chips which was extreme low quality."
• "Fish didn’t seem fresh."
• "Unfortunately for my Hot fish platter the batter had a burnt taste probably from the oil."
• "The fish and chips were nothing special, large fish was the normal usual size."

Service

Pros:

• "Nice people and service as well."
• "Service was also fantastic."
• "The service was impeccable."
• "Service is smileless but polite."
• "Very polite staff, quick friendly service no waiting."
• "The staff were very nice and friendly."
• "The customer service was amazing; I felt like I was an old friend not just a customer."

Cons:

• "Nevertheless, the food did take forever to reach my table even though the shop was only half full."
• "Is it a restaurant? Is it a take away? Or both? There was no greeting or customer care as I entered as a take away customer."
• "Some of the staff here are incredibly rude."
• "The waiter seemed a little inexperienced and forgot our order but was very kind so that didn't change our verdict."
• "The staff seem a little grumpy. Previous staff used to at least engage in some trivial conversation if they were not too busy."
• "First guy actively tried to ignore us, and only communicated via grunts, scowling, rolling eyes, and treated us like trash."
• "The service was very poor, taking into consideration the fact that the waiter rushed us to finish."

Location & Atmosphere

Pros:

• "Location opposite of Waterloo station, easy to find."
• "Perfect for tourists (and local folk as well) place to eat in very reasonable prices."
• "Unpretentious, nice 50s design with posters and juke box, vast, fresh and tasty portions of scampi/fish &chips plus lots of other traditional dishes."
• "The atmosphere is also nice with vintage decorations."
• "The atmosphere is nothing short of amazing, creating the perfect backdrop for savoring each delightful bite."
• "The environment is great. As an American I felt right at home."
• "The staff were lovely, and the atmosphere is very different to what I’ve experienced before - great decor and a really comfortable vibe."

Cons:

• "The atmosphere was nice and but a little funky and old looking."
• "Setting was mediocre."
• "Restaurant was cramped and decor is old and outdated."
• "The place is rather dirty and the food is tasteless."
• "The general atmosphere was nice but it is a small place and it gets a bit cramped."
• "From the outside it may not look that inviting."
• "Decor looked a bit tired."

Pricing

Pros:

• "Also price was fair for an eat in meal."
• "The prize is very fair."
• "Reasonable price."
• "The prices are very reasonable, especially considering the location of this restaurant."
• "Prices are very affordable by the way."
• "Generous portions with a reasonable price."
• "Fair price for a good portion."

Cons:

• "They advertise the standard fish and chips for around £12.50, but end up charging £16.95 with an additional 12.5% service charge added on at the end."
• "It is on the pricier side, since it’s so close to Waterloo."
• "Paying almost 20 pounds (including service tax) for a medium fish and chips did feel like taking a good chunk of my heart out of my body."
• "Not only is the food hugely overpriced for something this ordinary but they also include a service fee into the bill."
• "Very expensive, poor value for money."
• "Prices were very steep and clearly catered towards tourists - very expensive but in a not so upmarket part of London."
• "Price is very high - completely different to what is stated on the price list outside and on top of that there is 12.5% service charge for carrying your food from the counter to your table."