Address: 200 Shaftesbury Ave, London, WC2H 8JL, United Kingdom
Rating: 4.4
based on 209 reviews.
Food Quality
Pros:
"The fish was mouth-watering and the portion was HUGE."
"The taste is exceptional, marrying the crispy perfection of the batter with the flaky tenderness of the fish."
"Their fish and chips was fresh and delicious, no fishy smell or whatsoever!"
"The fish and chips are very fresh and taste great."
"Fish was fresh, battered sausage was so juicy that we ordered more, chips weren't at all greasy and the mushy peas hit the spot!"
"Fish (cod) was fresh, perfectly fried, crispy without being soggy, nicely flaky and lovely."
"The best Fish of the world. The cod is amazing and the fries are delicious."
Cons:
"Spouse had the chicken sandwich which also needed more flavor."
"The chips could have stood to be in the fryer an extra minute."
"The food is quite greasy."
"The food is unacceptable, overcooked fish and soggy chips."
"The fish isn't the most amazing, the chips are marvellous."
"The fish had zero taste."
"The food was a lot of oil and little taste."
Service
Pros:
"The customer service is just something I couldn't describe in words!"
"Kind and quick staff."
"The staff was very kind too."
"The staff are extremely friendly and efficient."
"Ben and the other gentleman that assisted us were both super friendly too."
"The service was amazing. The owner was super friendly and very warm."
"The service complements the experience, efficient and friendly, creating a welcoming atmosphere for locals and visitors alike."
Cons:
"Cash only establishment with no warning - even with an American Express sign at the register."
"Finally, I asked a glass of tap water and nobody brought me anything."
"The waitress was SUPER RUDE."
"The server, a young boy, paces about the place with a scowl."
"Tourist trap!!!! Avoid this place... man with moustache owner horrible person unprofessional."
"She never smiled or welcomed us, she was not good enough to be a waitress."
"The waitress only did this to us Asians. Obviously Racism."
Value
Pros:
"Found this chip shop by pure chance. Fish and chips are authentic unlike other places in central London and not badly priced."
"A large portion of fish and chips + a drink costs 10 GBP which is very good for the quantity and the quality of the food."
"The quality, portion and price were fantastic."
"Both the fish and the chips are not greasy and the portion is generous with reasonable price - including a can of drink, one plate was only £10."
"For 12.50 each, it seemed to be a great value based on the location."
"The price is a pleasant surprise, offering a satisfying meal without breaking the bank."
"For 9£ I had a freshly prepared fish and chips and a beverage of choice."
Cons:
"The food was a lot and overall taste was good for the price. But 6£ for 33cl of an industrial beer (Budweiser) Is just pure robbery."
"However for 2 meals cost us £23."
"They charged us a more expensive and biggest fish and chip from the menu. 28 euros."
"Low quality dips, it says served with tartar sauce which was not provided, and the offer for fish, chips, and a can for 10 apparently is for a small fish that no one told us is an option."
"We then had to go to a ATM and pay extra foreign fees for cash."
"Like others mention they don't take card, don't go to the ATM in the road if you have a non GBP account though, cus it charges £3.49 per transaction."
"Directed us to a scammy ATM in a tiny convenience store to force us to pay in cash."
Ambiance
Pros:
"It's clean and brightly decorated and there's more seating downstairs."
"This is a gem in London."
"Cool decor, nice and clean."
"Nice peaceful place amidst the London rush."
"The atmosphere inside is cool."
"Great spot to relax and people watch."
"The place had a nice family owned feel."
Cons:
"The front and back door were opened on the same time which made the place quite cold and unpleasant."
"The room downstairs smells funny and toilet is dirty too."
"Downstairs, where the bathroom is, smells."
"The whole place stunk of toilet."
"Then you turn around and notice how unsanitary the place is."
"The place feels quite cheap and requires renovation."
"The toilets were unfortunately badly maintained."
Payment Options
Pros:
"Cash only, which was fine with me!"
Cons:
"However, the only reason I don't put 5 stars is because they only take cash. No card payments."
"BEWARE CASH ONLY!"
"EDIT 2022 - sadly, NO CARDS ACCEPTED, CASH ONLY."
"Be careful because only can be paid by cash."
"We were told their card machine broke today, but reviews of being cash-only go back over for months."
"They only accept cash though, but there's an ATM very close by (1min walk)."
"Why did you tell a customer it was fine to park their motorbike outside the shop. Then they get a parking ticket because of your greed."