Hobson's Fish & Chips Reviews Summary

Customer Service

Pros:

• "The server was very friendly."
• "Customer service 100% the people here was so lovely and really attentive."
• "The staff were friendly and helpful."
• "The service was all also quick and friendly, will definitely be dining here again."
• "Service was amazing, our waitress was so kind and kept checking on us."
• "The service was very good. Waitress was smiling and friendly and was moving quickly to serve us and other customers, she cared about service."
• "Staff very accommodating and friendly."

Cons:

• "When I said that to the manager of shop he didn't care."
• "They ignored waves for service by us and the other diners, slammed cutlery and plates down, dismissive of our attempts to be polite and courteous."
• "However om Sunday 30th January I was very appalled by the customer service I recieved by a waitress who was working there."
• "The service was utterly slow even thou we was the only customers in there."
• "I received cheeky abuse and rudeness from the waitress and staff."
• "The service is appalling."
• "Really rubbish customer service."

Food Quality

Pros:

• "Nice freshly cooked Cod."
• "Crispy breading, fresh fish and delicious tartar sauce."
• "Lovely staff and delicious fish and chips. I'm so glad we stopped in while we were wondering around the area."
• "The fish was nice and crispy, not greasy at all, very delicious."
• "Best fish and chips we have ever had in a long time! The batter is so light and so thin it was perfectly wrapped around delicious haddock and cooked to perfection."
• "The fish was crispy and the chips were fluffy, which went well with the tartar sauce and lemon."
• "The cod was fresh and cooked to perfection."

Cons:

• "So the food tasted great going down but the next day another member our party and I were ill from food poisoning."
• "Sad, dry fish and chips... not worth the money which is sad as they seemed like they had great reviews before."
• "Felt like the food was a little bland but with the sauces it’s good."
• "Calamari was a bit rubbery and the chips didn't have all that much crunch."
• "The Haddock was old."
• "The 'salad was one small bite of lettuce, the chips were a small portion nd consisted of mostly crunchy/overcooked chips and the fish was so small."
• "These were the driest chips I have ever tried and the cod was tasteless and greasy, not worth the money."

Gluten-Free Options

Pros:

• "If you are in London and looking for gluten free fish and chips Hobson's is a must stop."
• "Amazing! Finally my wife can have battered fish and chips, as they have gluten free option."
• "So happy to finally find a gluten free fish and chips place!"
• "It is also very hard to find a gluten-free fish batter - the one I had at Hobson’s was very crispy and similar to a normal batter made from wheat."
• "They catered vegans very well, even used vegan mayo for the tartar sauce."
• "A great place for gluten-free fish and chips, they also have two gluten-free beers as well."
• "One of the few and rare places that offer gluten free fish and chips as well as other gluten free dessert items."

Cons:

• "I went for dinner the 7th of December 2017 as I found they had gluten free menu because I am coeliac. The food was good, but I soon discovered it was NOT gluten free and I spent a very disgusting night...and they assured me that my dishes were prepared carefully for me..."
• "There was also a Vegan fried fish option, but it was kind of weird and stringy/tough."
• "So don't bother unless you want to try the gluten free f&c if you are gluten. But that also is quite lame."
• "However, my partner suffered a nasty reaction to gluten in the food."
• "Very disappointed! Fish is good but the chips were awful (again) They were luke warm clearly over kept!"
• "The chips could've been better theyre a little soggy."
• "Among the worse fish and chips I've ever had. Greasy, over cooked, and very fishy."

Value for Money

Pros:

• "Reasonably priced."
• "Price is also very competitive to be London."
• "Price was very reasonable."
• "The prices are fair."
• "Prices not bad comparing to the neighbourhood places."
• "The fish is cooked fresh for you when you order and the prices are reasonably decently priced at ~£10 for a fish and chips meal."
• "Portions are generous and fairly priced."

Cons:

• "Very pricey and the quality was so disappointing."
• "The price was a lot for fish and chips."
• "It's £16 for cod, chips and mush peas. It wasn't enough for 2 to share so it's extortionate price."
• "Unreasonably overpriced."
• "For a fish & chips joint it is relatively expensive given the portion sizes."
• "On the pricey side for cod (£13.95 without chips)."
• "Price for 3 fish and chips and salad £ 70. A bit of a lot."

Ambiance and Cleanliness

Pros:

• "The place really nice and clean."
• "I loved what they have done with the decor, it's minimal and clean."
• "The place is clean and looks fresh."
• "All good, served quickly and politely in a no-frills, but very clean dining room."
• "Fresh and functional locale."
• "Nice bright interior with plenty of tourists and locals eating inside."
• "The atmophere was bright, clean and welcoming."

Cons:

• "Wish it had less of a fast food ambience."
• "The ambiance wasn’t great."
• "It was hot inside."
• "Restrooms are freezing cold though, so be aware, lol."
• "The lack of windows and the tile covered walls makes it feel a bit cold."
• "Access to bathrooms through a dangerously narrow staircase for older people."
• "The areas not so good since Whitley shut and building work up Queensway."