Masters Superfish Reviews Summary

Food Quality

Pros:

• "The food itself was good, maybe not that many chips."
• "Cod and Haddock are outstanding."
• "Fish was cooked to perfection not greasy."
• "The classic cod was the first one I tried and it was the best."
• "The fish is most definitely fresh and delicious."
• "Fish & chips was so fresh."
• "The fish is lovely and fresh, the batter is crispy and not too greasy."

Cons:

• "Instead it was the sawdust type that they sell frozen in Iceland."
• "Prawns were rubbery."
• "The batter of the fish was dark and oily, completely different from what was shown in the pictures here on google."
• "Extremely oily & greasy fish & chips, lots of batter but inside there is barely any fish that's why the batter is so thick, they do not drain the oil felt sick afterwards."
• "Chips that tasted like yesterday's left overs and battered cod that was neither fresh nor tasty."
• "Both fish were really bland, salvaged only by the copious amount of mayonnaise and ketchup we had to add."
• "Any other fish is 20% meat and 80% greasy batter."

Service

Pros:

• "The staff are always friendly, charming and happy."
• "Service is quick."
• "Service was friendly, fast and efficient."
• "Service good and prompt."
• "Service was great! We would definitely go back!"
• "The people here are friendly and service is rather prompt."
• "Staff were very attentive, food was excellent."

Cons:

• "The manner we were chased out at 3pm could be better, it was aggressive and loaded with annoyance."
• "Don't expect service with a smile if you decide to eat in."
• "Once i tried to get another plate of fish and chips, the owner with tattoos literally brought the leftover on the table to my face and then said, “u have food here” lol ha ha very funny What an attitude woot woot!"
• "The employee met at the counter, was rude and abrasive."
• "The service is also appalling; it’s surly at best, bordering on hostile."
• "Very rude staff."
• "Staff not friendly."

Value

Pros:

• "The prices are very reasonable."
• "The price is really fair! Staff are really friendly~~ Environment is quite comfortable~ And above all, the food is just great!"
• "The portions were very large and the prices were decent."
• "They give out good portions also, and if you are on a budget that can easily fill up two people."
• "Prices are very reasonable. Basic fish (cod) and chips go for 6.50 (take out)."
• "Prices are reasonable."
• "The price was fair for such an excellent meal and service."

Cons:

• "The price has risen substantially of the last few years."
• "Prices have increased by about 1.5 times, but the fish are much smaller now."
• "They naturally increased the prices following the inflation, but it’s definitely too expensive considering the quality of the food."
• "Generally overpriced menu."
• "Overpriced!!"

Ambiance

Pros:

• "A gem of a restaurant. Will definitely be back!"
• "It's an old looking cafe, mismatched tiles on the floor & money from all over the world on the walls."
• "The atmosphere was pleasant."
• "Atmosphere makes you think you found some hole in the wall treasure of a place to eat."
• "Lovely restaurant which is a few doors down from the Hilton. Well worth a visit for proper fish and chips, in old school surroundings with plenty of character and charm."

Cons:

• "Not a memorable experience and let's just say the ambiance leaves much to be desired."
• "The interiors are very basic. You need to spend some of your profits & up your game."
• "The atmosphere has dropped also, the staff seem flat and uninterested in you."
• "The ambiance is not great."
• "This place has no decoration what so ever or at least not a decent one, you can smell fish from miles away and the smell gets in your clothes so expect to take it with you."

Extras

Pros:

• "They offer a small plate of shrimp, bread and butter, pickles and onions prior to your meal."
• "Really loved the mushy peas, the pickles & prawns (freebies) were a very welcomed addition."
• "Delicious fish and chips! There was complementary bread and butter, pickles, pickled onions, prawns and tartar sauce with your meal."
• "VERY VALUE FOR MONEY. they give you free bread, pickles and shrimp for appetiser."
• "I love the extra touches such as free prawns, pickles and dishes of tartar and ketchup."
• "Everything comes with bread, butter, pickles and a small bowl of shrimp to snack on while you wait for your order to arrive."
• "Everything tasted very fresh including the free shrimp that they have on the table."

Cons:

• "Previously, pickled gherkins, etc. were given out generously. Now, you pay extra if you want more than one measly half an onion or slice of gherkin."
• "The portion of shrimps, previously, one bowl per person, has now been reduced to one bowl per table."
• "What was once a generous amount of extras has reduced, four small prawns and half a pickled onion and gherkin each seems a bit mean."