Plough & Harrow Aldridge Reviews Summary

Food Quality

Pros:

• "The food was superb, piping hot and beautifully presented."
• "The waiting staff were friendly and knowledgeable and the food was beautifully presented and very tasty."
• "As ever, great food and drink in a lovely environment."
• "The food is really lovely, I have never had a poor experience."
• "Most of the meals were lovely."
• "The quality of food is to a very high standard, we enjoyed our starters and main meals."
• "Food was delicious and a wide range of drinks."

Cons:

• "Some good food would have perhaps laced back some dignity but unfortunately the fried food was average at best."
• "3 plates on our table were unsatisfactory, steak was meant to be med-rare was med well."
• "The food here manages to achieve a remarkable feat: it is forgettable in every sense of the word."
• "Despite the poor quality of a number of the meals, it also seemed apparent that the portions do not reflect the price, especially with the starters."
• "The Sunday roasts were not great. The potatoes and parsnips were solid."
• "Food came out cold, potatoes were hard meet looked dry."
• "The chips were not quite cooked through, the jasmine rice was a clogged lump on the plate."

Service

Pros:

• "Staff were friendly and happy to fulfil any request - we didn't book but stopped on the off chance they may have a table for two."
• "Staff very attentive and helpful. Becky the waitress who was looking after us did go above and beyond."
• "Nuno is a diamond, fantastic to talk to and excellent at his job, credit to the business."
• "Staff are polite and attend to anything you need!"
• "Max who looked after us was brilliant and nice to have some banter which made our evening go even better."
• "Lovely evening to celebrate my dad's 88th birthday. The staff were very friendly and efficient."
• "The service provided by Ciara was excellent. She was polite, friendly and professional."

Cons:

• "We were seated 25 minutes before we received our drinks."
• "Visited today 23rd march and guess what it happened again... Will not be going back very disappointed."
• "The in house WiFi set up was ridiculous... For that reason alone I would not return to use the pub."
• "Seemed they was more interested in cleaning plates than taking orders and serving those that ordered though?"
• "I went inside, no customers, 2 dirty tables and no staff, i looked round the corner and a small blonde girl with a pony tail was on her phone!!!"
• "No one came to check if the meals were ok and when the bill was presented again no query as to how our meals were."
• "It took a while for the server to take our order ( not sure if that's due to staffing issues)."

Ambiance and Decor

Pros:

• "Nice comfortable place for drinks and food, the decor is good and clean and tidy."
• "Beautifully furnished restaurant and bar."
• "Surroundings itself are very nice."
• "The interior is lovely. I liked that the character of the old building was maintained while the seating and decor was modern."
• "The Plough and Harrow is a lovely environment with a calm and welcoming atmosphere."
• "The venue was spotlessly clean and well decorated."
• "Very nice place. Tastefully decorated and more upmarket than the average pub."

Cons:

• "The roof was leaking next to our table and it was come in there."
• "Carpark was a state full of leafs however large and the carpark lighting was dim."
• "The venue looks clean under the lighting but when you look closely the surroundings are dusty, and the toilets leave a lot to be desired with cobwebs, thick layers of dust on the toilet door picture frames etc."
• "Not one table outside had been cleaned and tables inside were dirty."
• "It wasn’t the best of experiences, we had to wait ages for service as ladies were busy chatting."
• "The atmosphere, or lack thereof, is an artful blend of dreariness and despair."
• "It's astonishing how such a poorly managed establishment stays in business."