Address: 12 Bishopric, Horsham, RH12 1QR, United Kingdom
Phone: +441403252286
Rating: 4.3
based on 130 reviews.
Customer Service
Pros:
"So friendly when I wandered in, excellent customer service, drinks super fast & free water & bone for my dog!"
"Held a party for 40th here recently, staff we're very helpful and attentive, they made it go very smoothly and hassle free."
"Staff were fantastic and made us feel very welcomed."
"The staff were very friendly and nothing was too much trouble."
"Staff very professional and friendly."
"The staff were friendly and knowledgable and very helpful."
"Staff are friendly and attentive."
Cons:
"Staff seem miserable and un-engaged."
"The short haired lady that came to take the order at the restaurant thought was super rude. We didn’t even had the chance to talk at her and she was extremely rude."
"Today we had to repeat our order twice as barman wasn't really listening."
"The main reason for low one star is the rudeness of the landlord."
"Was let down by the lack of engagement of staff."
"Various members of staff walked passed me before anyone asked if I was being served."
"The general managers made assumptions about my friends and thought they were only entering the bar to use their toilet."
Food Quality
Pros:
"Service is second to none and food is amazing!!"
"Everything you would want in a burger and more."
"Scrumptious buttermilk chicken burger and chunky chips tonight, quick delivery and perfectly cooked."
"We decided to go for the Burgers on the menu and we weren't disappointed they were the best we have tasted in a very long time."
"Food was hot and delicious. Decent wine menu too."
"The food arrived in good time and was really tasty, very nice burgers and the chips were excellent really nicely cooked."
"GREAT fish and chips and steak and kidney pie!"
Cons:
"Chicken was nice to give credit, but potatoes were so hard would have broke a tooth try to eat. Hardly any gravy. Meal was just horrid."
"Club sandwich was ok, bit too much bread."
"Food (in this case Mac & Cheese) very dry."
"The cauliflower cheese was just a bowl of cheese."
"Food selection was very basic and poor."
"Roast potatoes hard on the outside and very dry inside."
"The chicken fingers from the kids menu were so over cooked they were inedible."
Atmosphere & Ambiance
Pros:
"Lovely place to eat and drink. Sit outside under a parasol and watch the world go by listening to the sound of the little stream nearby."
"We were sat outside in a large patio area which was lovely."
"Quite a good place to start the night, live music or entertainment at weekends."
"A really friendly local pub with nice staff that does a great range of burgers."
"This is a great place to have a drink any night of the week."
"A lovely traditional English pub and one of the most historic in Horsham."
"Fabulous place to eat and drink. Family friendly, dog friendly and lots of delicious food."
Cons:
"Over priced! They even charge for tables in the garden."
"Everyone in there with a seat looked happy, a lot of wasted space when it's full and barely any room to stand."
"Nice pub but sadly lacking in ambiance."
"The venue was fitted out in an 'olde worlde' style, but seemed a little lack lustre when it came to atmosphere, this may have been due to it being very quiet in there & may improve when it's busier."
"But this places biggest issue currently is the main garden seems to have been closed off."
"Very small pub with few interesting ales but half decent gin selection!"
"Being told I have to take off my flat cap before I can enter, makes me feel that this is a pub where criminals congregate and bad things happen."
Value for Money
Pros:
"The portions were very good for the price."
"Prices for the food and drink was very reasonable too."
"I think it was fairly priced as well. 11:50 for the bacon cheese burger with a healthy side of fries."
"Food was excellent and good value for the money."
"I had an amazing meal which was great value for money."
"Good value for money."
"Besides the food being great and very reasonably priced."
Cons:
"£4 for a Diet Coke! This is not a cheap day out."
"Parking was tricky. So unlikely to go back."
"Utterly dismal food and pricing."
"Quite pricey, both for food and drinks, but worth it."
"Very tasteless horrible food."
"Fairly good staff are very kind but some of my chips were a little bit manky most were delicious hot but some were a little bit green don't think I'll come again."
"The car park is apparently only for staff & the landlords family."